

Joan Sergenian
Loan Officer | NMLS# 270909

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
I've used Joan for years, she's thourogh, quick, and totally helpful. I kniw I'll get super service
Joan Sergenian has received a review with 5 star rating from Becky H
Prompt communication
Overall great experience. Joan is quick to respond to all questions, and moves the process along promptly.
Joanne was very diligent in helping us to secure our refinance without a monetary take out. She was extremely thorough and though she is very very busy she took time to get everything done for us and what was a very timely manner considering...
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Delays in underwriting told it takes 6 days more like 12 once underwriting was approved closing happened quickly
Joan is very easy to work with, and I felt confident my needs and concerns were being met in the best way possible. With so much going on while purchasing a home and preparing for a move, it was a huge comfort to know my loan was being handled...
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Consistent communication even outside of standard business hours was extremely important for me, especially with the flexibility granted as we jumped into a purchase quickly and had several major moving pieces.
Bob was top notch. Work ethic unlike anything seen previously and a personality that makes you feel like he's been a family friend for years. Thank you Bob and Fairway for all your hard work.
Excellent customer service, very informed, communicated well, and exceeded expectations on how quickly the process went - even with the strange times of COVID19!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
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Positions
- Fairway Independent Mortgage Corp - Loan Officer Jul 1st, 2006 - Current
Year Started
2006
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 270909
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures