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Joan Sergenian - Loan Officer | NMLS# 270909 in Madison, WI

Joan Sergenian

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Loan Officer | NMLS# 270909

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • FTP
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    Kathryn J
    Fitchburg, WI
    Posted on June 25th, 2020 01:07 PM
    I've used Joan for years, she's thourogh, quick, and totally helpful. I kniw I'll get super service
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    Becky H
    Posted on June 20th, 2020 12:00 AM
    Joan Sergenian has received a review with 5 star rating from Becky H
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    Ron M
    Verona, WI
    Posted on June 19th, 2020 11:36 PM
    Prompt communication
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    James M
    Sun Prairie, WI
    Posted on June 5th, 2020 01:24 PM
    Overall great experience. Joan is quick to respond to all questions, and moves the process along promptly.
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    Michelle R
    Sun Prairie, WI
    Posted on June 2nd, 2020 04:14 PM
    Joanne was very diligent in helping us to secure our refinance without a monetary take out. She was extremely thorough and though she is very very busy she took time to get everything done for us and what was a very timely manner considering...
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    Kenneth R
    Sun Prairie, WI
    Posted on June 2nd, 2020 12:08 PM
    Delays in underwriting told it takes 6 days more like 12 once underwriting was approved closing happened quickly
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    Patricia W
    Madison, WI
    Posted on May 31st, 2020 05:19 PM
    Joan is very easy to work with, and I felt confident my needs and concerns were being met in the best way possible. With so much going on while purchasing a home and preparing for a move, it was a huge comfort to know my loan was being handled...
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    Keith P
    Mc Farland, WI
    Posted on May 27th, 2020 03:08 AM
    Consistent communication even outside of standard business hours was extremely important for me, especially with the flexibility granted as we jumped into a purchase quickly and had several major moving pieces.
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    Nick M
    Posted on May 22nd, 2020 12:00 AM
    Bob was top notch. Work ethic unlike anything seen previously and a personality that makes you feel like he's been a family friend for years. Thank you Bob and Fairway for all your hard work.
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    Dawn-Marie N
    Lodi, WI
    Posted on May 14th, 2020 05:33 PM
    Excellent customer service, very informed, communicated well, and exceeded expectations on how quickly the process went - even with the strange times of COVID19!
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
    Products & Services
    Mortgage Loan Officer
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    Positions
    • Fairway Independent Mortgage Corp - Loan Officer
      Jul 1st, 2006 - Current

    Year Started

    2006

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 270909
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures