JIM WARNS

Name: Mutual of Omaha Reverse Mortgage
Address: 4860 Cox Road, Suite 200, Glen Allen, Virginia, 23060
Telephone: +1-804-714-8007
Rating: 4.95

Reverse Mortgage Specialist

Mutual of Omaha Mortgage

4.95

(105)

Mortgage

Mortgage Loan Officer

Contact Info

(804) 714-8007

Glen Allen, VA

mutualreverse.com/jim-warns

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Business Hours

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closed

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8 AM to 6 PM(Open now)

Tues

8 AM to 6 PM

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4.95

(105)

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Experience.com

4.98

(53)

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4.92

(52)

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Mr. Warns was excellant to work with. He was patient and answered all of my question through out the process, from application to closing. I highly recommend him.

Reply from Owner

November 12th, 2025 02:51 PM

Thank you for the recommendation, Anne - I hope you enjoy the benefits of your reverse mortgage!

Started the process of mortgage with him. Then he never called back or returned my calls. 0 stars

Reply from Owner

December 3rd, 2025 07:17 PM

We appreciate the feedback, as we take customer service seriously and we know Jim does as well. Because we cannot discuss loan applications in a public forum, please reach out to our Customer Care team if you would like to speak with us directly....

Jim does a fantastic job of making his clients feel at ease. He has a warm manner, and a deep patience, especially when the science of reverse mortgages seems too complicated. He helped us navigate through all the obstacles to get my parents...

Reply from Owner

September 12th, 2025 01:54 PM

Thank you, Fred. It was a pleasure working with you and your parents.

Jim Warns is AWESOME!😎

Reply from Owner

June 19th, 2025 05:38 PM

Thanks much for the kind words, Cherita!

The process was seamless due to Jim's guidance. Every concern was addressed in a satisfactory way with no surprises in the end. Jim you are a credit to your profession.

Reply from JIM WARNS

June 16th, 2025 09:57 PM

I'm thrilled to hear that the process was seamless and that all your concerns were addressed satisfactorily. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Mutual of Omaha.

The decision to use Mutual of Omaha was based on my research of the company's reviews from past clients. However when dealing with a company representative in person it can sometimes be quite daunting. Jim Warns proved to be the opposite. Jim...

Reply from Owner

June 2nd, 2025 06:36 PM

Thanks for the kind words, JC. It was a pleasure working with both you and Elizabeth.

The ease in which it all was accomplished.

Reply from JIM WARNS

April 30th, 2025 01:16 PM

Thanks for the good rating, Pete - I try to make it as easy as possible!

Jim is one of the good guys and the ONLY Reverse Mtge person in the Richmond area who meets you face to face. He is straight forward, honest and gives you all the facts. He is knowledgeable and trustworthy! I recommend him highly!

Reply from Owner

March 17th, 2025 01:44 PM

Thanks for your kind words, Brenda - I hope everything works out for you going forward!

Streamline the process. It is most annoying and I will never do it again.

Reply from JIM WARNS

February 28th, 2025 08:27 PM

Kit - I am sorry that we had the issues that we did in processing your loan. It is fortunate that we were successful and I think have put you in an excellent position where you will never HAVE to do it again! Thank you for your patience.

I felt like my agent was totally on my side no matter what i decided

Reply from JIM WARNS

February 28th, 2025 02:12 PM

Thank you, Charlotte - I am glad we were able to put things together for you!

21–30 of 105

About

Jim Warns has been in the mortgage industry for more than 30 years. He owned his own mortgage brokerage company for 10 years before making the decision to focus exclusively on reverse mortgages in 2007. As a specialist in the field, Jim collaborates with financial advisors, elder law and estate planning attorneys, and other professionals with the goal of exploring how to use housing wealth proactively as part of the retirement planning process.

Products & Services

Mortgage Loan Officer

Jumbo Home Loan

Specialities

Federally-insured reverse mortgages (HECMs)

Proprietary reverse mortgages

Reverse Mortgage

Jumbo reverse mortgage

Home equity access

Improve cash flow

Enhance liquidity

Establish financial safety net