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Jim Strachan - Branch Manager | NMLS# 527232 in Grayslake, IL

Jim Strachan

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Branch Manager | NMLS# 527232

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 8 PM
Wed
8 AM to 8 PM
Thu
8 AM to 8 PM
View All days
Overall Ratings
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Range
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
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    Tyler O
    Posted on January 12th, 2026 03:53 PM
    First time home buyer. Jim was great at taking the time to answer my calls whenever I reached out to him and explained every detail of the process in a way I could understand actually! Top notch service! Made the whole loan process a breeze...
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    Scott V
    Hoffman Estates, IL
    Posted on January 2nd, 2026 03:55 PM
    The team @ Fairway Home Mortgage are really good at communicating. I especially like the "Friday Wrap-up"
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    Chloe E M
    Belleville, IL
    Posted on December 23rd, 2025 02:13 PM
    Jim was friendly and communicative throughout the whole process. I appreciated the responses and help!
    Reply from Jim Strachan
    December 23rd, 2025 08:31 PM
    Hi Chloe! It was an absolute pleasure to help you finance your first home. Thank so much for your kind words! We always try to get the 5-Star review and we certainly appreciate any feedback you have for us. We wish you 2,000,000 smiles in your...
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    Mark L
    Phoenix, AZ
    Posted on December 22nd, 2025 04:14 PM
    communication
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    Jenna F
    Posted on December 19th, 2025 08:31 PM
    Jim, Christa, Heather, and their Fairway team were helpful, personable, caring, and easy to work with. They provide great customer service and I really appreciate that. I'm so glad they were on my home buying team! 😊
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    Jenna F
    Grayslake, IL
    Posted on December 19th, 2025 08:26 PM
    Jim, Christa, and their Fairway team were helpful, personable, caring, and easy to work with. They provide great customer service and I really appreciate that.
    Reply from Jim Strachan
    December 23rd, 2025 08:33 PM
    Hi Jenna! Thanks for the great review. We are very happy for Doug and you! We hope you enjoy your new home for many years to come. I shared your review with the whole team and they are all very pleased, Thanks again for letting us do this for...
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    Alex W
    Posted on December 3rd, 2025 01:27 PM
    Jim Strachan has received a review with 5 star rating from Alex W
    Reply from Owner
    December 23rd, 2025 08:35 PM
    Hi Alex: Thanks for the perfect rating! It was a pleasure working with you. We wish you all the best and thanks for allowing us to help you with your home financing.
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    Alexandria E P
    Franksville, WI
    Posted on December 3rd, 2025 01:27 PM
    Communication was phenomenal. I felt like I was always working with someone highly knowledgeable and working in my best interest.
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    Bev C
    Taylorville, IL
    Posted on December 1st, 2025 04:10 PM
    Great communication!!
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    Sarah G
    Libertyville, IL
    Posted on November 29th, 2025 09:57 AM
    Him and his team were incredibly helpful during our refinance process, always taking the time to thoughtfully answer our questions and ensure we felt knowledgeable, confident, and taken care of along the way.
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Bridge Loans
    Fixed Rate Mortgages
    Qualified Mortgage Pre-Approvals
    Reverse Loans
    What is the Search Rank Score®?
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    Memberships
    • Grayslake Chamber of Commerce
    • BNI
    • NAHREP
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    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    1997

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 527232
    Awards
    Top 1% USA Loan Or...
    Achievements
    • Top 1% Loan Originator USA
    Hobbies
    • Vintage Baseball Card Collecting
    • Hot Rods
    • Travel
    • View All
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures