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Jim Donovan - Senior Mortgage Banker | NMLS# 149551 in Chesterfield, MO

Jim Donovan

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Senior Mortgage Banker | NMLS# 149551

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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    K
    Karan M
    SAINT CHARLES, MO
    Posted on December 12th, 2024 09:18 PM
    Jim was great to work with and made himself available during office hours that I personally appreciated. Would highly recommend him for residential mortgages.
    Reply from Jim Donovan
    December 18th, 2024 04:03 PM
    I'm so glad to hear you had a positive experience, Karan. Thanks for trusting me with your residential mortgage needs and for your high recommendation. I always strive to provide top-rated service and I'm happy it was reflected in our collaboration....
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    Zachary D P
    HOLTS SUMMIT, MO
    Posted on November 27th, 2024 04:08 PM
    jim was great !! made everything simple.
    Reply from Jim Donovan
    November 27th, 2024 04:15 PM
    I'm really glad to hear your awesome feedback, Zach! It's always my goal to make the process as simple and straightforward as possible. Thanks for giving Flat Branch Home Loans a perfect rating! If you have any other home loan needs in the...
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    K
    Kevin J
    SAINT LOUIS, MO
    Posted on October 17th, 2024 11:50 PM
    I would have liked a little more communication between the lender and myself. Overall it was good service.
    Reply from Jim Donovan
    November 16th, 2024 11:51 PM
    Thank you for your feedback, Kevin. I really appreciate your honesty and it helps me improve. I apologize if you felt the communication was not up to the mark. Going forward, I will make sure to keep the line of communication more open. I'm...
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    Gail M
    SAINT LOUIS, MO
    Posted on October 14th, 2024 02:47 PM
    Please let customers know EXACTLY what documents they need, and not at the last minute… thanks!!!!
    Reply from Jim Donovan
    October 24th, 2024 02:50 PM
    I appreciate your feedback, Gail. It's important for us to improve our communication regarding the necessary documents and their timelines. We will certainly work on this aspect to avoid last-minute requests in the future. Your suggestions...
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    Heather B
    DE SOTO, MO
    Posted on October 4th, 2024 12:59 AM
    Loved working with Jim! Do plan to send over future clients in need of a lender and look very forward to working together again in the future.
    Reply from Jim Donovan
    October 4th, 2024 03:03 PM
    I'm thrilled to hear that you had a positive experience, Heather! It was great working with you as well. I truly appreciate your willingness to refer future clients. I'm looking forward to our continued partnership. Thanks for the 5-star review...
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    R
    Reilly H
    SAINT LOUIS, MO
    Posted on September 30th, 2024 10:10 PM
    Jim was the absolute best through the whole process. He made sure we were very educated and prepared. He was also very quick to respond and very easy to talk to! I would recommend Jim and Flat Blanch to anyone in need!
    Reply from Jim Donovan
    October 4th, 2024 03:04 PM
    Thanks so much for the awesome review, Reilly! I'm glad to hear that you had a positive experience with me and Flat Branch Home Loans. I strive to always be responsive and approachable for all my clients, so it's great to hear that this was...
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    Daniel D
    SAINT LOUIS, MO
    Posted on September 30th, 2024 04:20 PM
    Jim was very responsive and friendly!
    Reply from Jim Donovan
    October 4th, 2024 03:05 PM
    I'm really pleased to hear you had such a positive experience, Daniel! I strive to be responsive and friendly to all of my clients. Thank you for taking the time to share your feedback. Looking forward to serving your future needs.
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    A
    Aaron A P
    DE SOTO, MO
    Posted on September 30th, 2024 03:36 PM
    Jimmy is a true professional - made everything super easy and always had our best interest top of mind!
    Reply from Jim Donovan
    October 4th, 2024 03:05 PM
    I’m thrilled to hear you had such a positive experience, Aaron! Thank you for choosing Flat Branch Home Loans and for taking the time to leave such a wonderful review. Don't hesitate to reach out if you need anything else. | Jim Donovan
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    Jeffrey C W
    WENTZVILLE, MO
    Posted on September 23rd, 2024 03:14 PM
    Great work!
    Reply from Jim Donovan
    September 23rd, 2024 03:21 PM
    Thank you! It was a pleasure working with you. If there's anything else I can assist you with in the future, don't hesitate to get in touch. Enjoy your day!
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    K
    Kara M A
    COTTLEVILLE, MO
    Posted on September 16th, 2024 03:42 PM
    Jim was great to work with on our long journey of building our new home. He kept us informed all along the way and worked with us on solutions to any issues that popped up. Jim’s knowledge and expertise was extremely helpful and beneficial...
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    Reply from Jim Donovan
    September 23rd, 2024 03:22 PM
    Hey Kara, it was truly a pleasure working with you on building your new home. I'm looking forward to assisting you again in the future. Thanks for your kind words and high rating. Enjoy your new place!
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
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    Licenses
    • NMLS# 149551
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149