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Jill Burgess
VP, NC Mortgage Production Manager
Ameris Bank - Winston Salem, NC

Jill Burgess has originated more than $2 billion in mortgage loans over the course of 30+ years in the mortgage industry. She has earned the respect of her peers and clients and is often described as Professional, Personal, and Passionate. ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 7 PM
Thu
9 AM to 7 PM
Fri
9 AM to 7 PM
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Reviews from Web
Jill Burgess possesses the most amazing customer service skills. From the very first call, she was not only pleasant to talk to, but explained the entire mortgage process in a very simple and efficient manner. All my calls were returned immediately,...
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Reply from Owner
August 22nd, 2025 01:34 AM
Thank you so much for your kind words, Victor! I'm delighted to hear that Jill provided exceptional customer service and made the mortgage process clear and simple for you. We truly appreciate your feedback and your support means a lot to us!...
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she's the best of the best.
thank you Jill for all your help.
Reply from Owner
August 22nd, 2025 01:34 AM
Thank you so much, Luis! I'm delighted to hear that you appreciate my assistance. It was a pleasure helping you through the mortgage process!
Very thorough and detailed throughout the entire process. Answered any questions, and clarified what would have been areas of concern for me. Made sure that I was comfortable with the entire process.
Reply from Owner
August 22nd, 2025 01:34 AM
Thank you so much for your kind words, Dana! I'm glad to hear you felt comfortable and well-informed throughout the mortgage process. It's always my goal to ensure all questions are answered and everything is as clear as possible for my clients....
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Jill Burgess has received a review with 5 star rating from Britt
Reply from Owner
August 22nd, 2025 01:31 AM
Thank you so much for the 5-star review! I'm delighted to hear that you're pleased with your experience at Jill Burgess - Ameris Bank Mortgage. Your support is greatly appreciated, and I'm here to help with any future mortgage needs!
From the beginning speaking with Jill Burgess I felt confident I was with a professional person & with someone who's going to be with me step by step in my first time experience on buying a Home. Ameris Bank processed my loan very throughly...
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Reply from Owner
August 22nd, 2025 01:35 AM
Thank you so much for your wonderful review! I'm glad to hear that you felt confident and supported throughout your home-buying journey with Jill and that Ameris Bank was able to secure the best mortgage rate for you. It means a lot to us to...
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Jill Burgess is GREAT to work with and has the humility to deal with any and all situations at a stressful time in purchasing a home. I recommend Jill and Ameris for all your Banking needs.
Reply from Owner
August 22nd, 2025 01:35 AM
Thank you, Darryl, for your kind words! I'm delighted to hear that you found Jill's support and humility helpful during the home purchasing process. We truly appreciate your recommendation and look forward to assisting you with any future needs....
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Jill Burgess has received a review with 2 star rating from Christelle K
Reply from Owner
August 22nd, 2025 12:58 AM
I'm sorry to hear that your experience with us did not meet your expectations. Your feedback is important, and I'd love to understand more about what went wrong so that we can address any concerns and improve our services. Please feel free...
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Jill and her team are fabulous people but if they give borrowers more time to complete Ameris Bank’s requirements before closing is even more terrific for everyone!
Reply from Owner
August 22nd, 2025 01:35 AM
Thank you for the kind words about Jill and the team! We appreciate your feedback and will certainly consider allowing more time for borrowers to complete requirements to make the closing process even smoother for everyone involved.
Informative, professional, patient
Reply from Owner
August 22nd, 2025 01:35 AM
Thank you, Joanna! I'm so glad to hear that you found my services informative and professional. Patience is key in navigating mortgage solutions, and I'm pleased it made a positive impact on your experience.
Jill Burgess was great! Very responsive and helped me through the process with ease. I would highly recommend her for your next loan.
Reply from Owner
August 22nd, 2025 01:35 AM
Thank you so much for your wonderful review, Ken! I'm delighted to hear that Jill was very responsive and made the process easy for you. Your recommendation means a lot to us!
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About
Jill Burgess has originated more than $2 billion in mortgage loans over the course of 30+ years in the mortgage industry. She has earned the respect of her peers and clients and is often described as Professional, Personal, and Passionate. Whether buying, building, renovating, or refinancing, Jill has the expertise to help you find the right loan. She has a special place in her heart for first-time homebuyers and works with local, state, and regional down payment assistance programs to help qualifying buyers get down payment assistance loans. She has been recognized for her efforts by Ameris Bank. In 2025, she was recognized as one of the top originators for the North Carolina Housing Finance Agency. By appointment only.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Lender
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Non-QM
DSCR Loans
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Positions
- Ameris Bank - VP, NC Mortgage Production Manager
Memberships
- NCHFA preferred/participating LO
- Ameris Bank VP NC Mortgage Production Manager
- HCG/Housing Connect participating lender
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #100425
Awards
2020 Mortgage Pres...
2021 Mortgage Pres...
2022 Mortgage Pres...
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Achievements
- 2010-2025 NCHFA Top Loan Officer
- Ameris Bank Mortgage Presidents Club 2018 2019 2020 2021 2022 2023 2024 2025
Hobbies
- Animal Rescue
- Community Development
- Travel
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Additional Information
Payment Methods
- Visa
- MasterCard
Disclaimer
Jill Burgess, NMLS #100425, Mortgage Loan Officer, Ameris Bank. Equal Housing Opportunity. This profile is for informational purposes and is not a commitment to lend. All loans subject to credit approval and applicable program guidelines. Rates, fees, and programs change. NMLS Consumer Access: https://www.nmlsconsumeraccess.org/