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Jill Burgess - VP, NC Mortgage Production Manager in Winston-Salem, NC
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Jill Burgess

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VP, NC Mortgage Production Manager

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Jill Burgess has originated more than $2 billion in mortgage loans over the course of 30+ years in the mortgage industry. She has earned the respect of her peers and clients and is often described as Professional, Personal, and Passionate. ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 7 PM
Thu
9 AM to 7 PM
Fri
9 AM to 7 PM
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Overall Ratings
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Range
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
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    Victor G
    Posted on July 9th, 2024 11:16 PM
    Jill Burgess possesses the most amazing customer service skills. From the very first call, she was not only pleasant to talk to, but explained the entire mortgage process in a very simple and efficient manner. All my calls were returned immediately,...
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    Reply from Owner
    August 22nd, 2025 01:34 AM
    Thank you so much for your kind words, Victor! I'm delighted to hear that Jill provided exceptional customer service and made the mortgage process clear and simple for you. We truly appreciate your feedback and your support means a lot to us!...
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    Luis P
    Posted on June 29th, 2024 08:07 PM
    she's the best of the best. thank you Jill for all your help.
    Reply from Owner
    August 22nd, 2025 01:34 AM
    Thank you so much, Luis! I'm delighted to hear that you appreciate my assistance. It was a pleasure helping you through the mortgage process!
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    Dana F
    Posted on June 28th, 2024 04:06 PM
    Very thorough and detailed throughout the entire process. Answered any questions, and clarified what would have been areas of concern for me. Made sure that I was comfortable with the entire process.
    Reply from Owner
    August 22nd, 2025 01:34 AM
    Thank you so much for your kind words, Dana! I'm glad to hear you felt comfortable and well-informed throughout the mortgage process. It's always my goal to ensure all questions are answered and everything is as clear as possible for my clients....
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    Britt
    Posted on June 20th, 2024 10:01 PM
    Jill Burgess has received a review with 5 star rating from Britt
    Reply from Owner
    August 22nd, 2025 01:31 AM
    Thank you so much for the 5-star review! I'm delighted to hear that you're pleased with your experience at Jill Burgess - Ameris Bank Mortgage. Your support is greatly appreciated, and I'm here to help with any future mortgage needs!
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    D'Jedi H
    Posted on June 15th, 2024 05:15 PM
    From the beginning speaking with Jill Burgess I felt confident I was with a professional person & with someone who's going to be with me step by step in my first time experience on buying a Home. Ameris Bank processed my loan very throughly...
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    Reply from Owner
    August 22nd, 2025 01:35 AM
    Thank you so much for your wonderful review! I'm glad to hear that you felt confident and supported throughout your home-buying journey with Jill and that Ameris Bank was able to secure the best mortgage rate for you. It means a lot to us to...
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    Darryl G
    Posted on May 8th, 2024 06:35 PM
    Jill Burgess is GREAT to work with and has the humility to deal with any and all situations at a stressful time in purchasing a home. I recommend Jill and Ameris for all your Banking needs.
    Reply from Owner
    August 22nd, 2025 01:35 AM
    Thank you, Darryl, for your kind words! I'm delighted to hear that you found Jill's support and humility helpful during the home purchasing process. We truly appreciate your recommendation and look forward to assisting you with any future needs....
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    Christelle K
    Posted on April 17th, 2024 04:17 PM
    Jill Burgess has received a review with 2 star rating from Christelle K
    Reply from Owner
    August 22nd, 2025 12:58 AM
    I'm sorry to hear that your experience with us did not meet your expectations. Your feedback is important, and I'd love to understand more about what went wrong so that we can address any concerns and improve our services. Please feel free...
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    Dung N V
    Posted on March 26th, 2024 07:41 PM
    Jill and her team are fabulous people but if they give borrowers more time to complete Ameris Bank’s requirements before closing is even more terrific for everyone!
    Reply from Owner
    August 22nd, 2025 01:35 AM
    Thank you for the kind words about Jill and the team! We appreciate your feedback and will certainly consider allowing more time for borrowers to complete requirements to make the closing process even smoother for everyone involved.
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    Joanna H
    Posted on March 26th, 2024 04:02 PM
    Informative, professional, patient
    Reply from Owner
    August 22nd, 2025 01:35 AM
    Thank you, Joanna! I'm so glad to hear that you found my services informative and professional. Patience is key in navigating mortgage solutions, and I'm pleased it made a positive impact on your experience.
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    Ken F
    Posted on March 22nd, 2024 07:07 PM
    Jill Burgess was great! Very responsive and helped me through the process with ease. I would highly recommend her for your next loan.
    Reply from Owner
    August 22nd, 2025 01:35 AM
    Thank you so much for your wonderful review, Ken! I'm delighted to hear that Jill was very responsive and made the process easy for you. Your recommendation means a lot to us!
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    About
    Jill Burgess has originated more than $2 billion in mortgage loans over the course of 30+ years in the mortgage industry. She has earned the respect of her peers and clients and is often described as Professional, Personal, and Passionate. Whether buying, building, renovating, or refinancing, Jill has the expertise to help you find the right loan. She has a special place in her heart for first-time homebuyers and works with local, state, and regional down payment assistance programs to help qualifying buyers get down payment assistance loans. She has been recognized for her efforts by Ameris Bank. In 2025, she was recognized as one of the top originators for the North Carolina Housing Finance Agency. By appointment only.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Lender
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Cash-Out Refinances
    Non-QM
    DSCR Loans
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    Positions
    • Ameris Bank - VP, NC Mortgage Production Manager
    Memberships
    • NCHFA preferred/participating LO
    • Ameris Bank VP NC Mortgage Production Manager
    • HCG/Housing Connect participating lender
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    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1994

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #100425
    Awards
    2020 Mortgage Pres...
    2021 Mortgage Pres...
    2022 Mortgage Pres...
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    Achievements
    • 2010-2025 NCHFA Top Loan Officer
    • Ameris Bank Mortgage Presidents Club 2018 2019 2020 2021 2022 2023 2024 2025
    Hobbies
    • Animal Rescue
    • Community Development
    • Travel
    • View All
    Additional Information
    Payment Methods
    • Visa
    • MasterCard
    Disclaimer
    Jill Burgess, NMLS #100425, Mortgage Loan Officer, Ameris Bank. Equal Housing Opportunity. This profile is for informational purposes and is not a commitment to lend. All loans subject to credit approval and applicable program guidelines. Rates, fees, and programs change. NMLS Consumer Access: https://www.nmlsconsumeraccess.org/