Jess Uphoff
Branch Manager | NMLS#174999
Since we first opened our doors in 2004, Homeowners Financial Group has been committed to serving the needs of borrowers, while maintaining a corporate culture focused on family. We take pride in being able to help people complete one of th... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
They got us across the line but it was a rough experience. Struggled to get quick answers when I needed them and they were still asking us for additional documents with 3 days until closing. Really didn't feel like the internal communication...
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Reply from Owner
January 26th, 2024 03:40 PM
Hi Michael - we're sorry to hear that your experience was less than stellar. We have passed your feedback along to management. Thank you for providing feedback so that we can continue to improve our processes. If there's anything we can do...
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We worked with Oliver and Glenn. They were so helpful and walked us through everything step by step. They were there for all of our first time home buyer questions and made sure we knew all of our options!
Reply from Owner
January 26th, 2024 03:39 PM
Hi Melody - thank you for the 5-star review! We will be sure to pass your wonderful feedback along to Glenn and Oliver. We hope you're enjoying your new home! Please keep us in mind again for any future purchases or refinances!
Jess Uphoff has received a review with 5 star rating from Leonardo O
Reply from Owner
January 25th, 2024 03:21 PM
Thank you for the 5-star review! We look forward to working with you again in the future!
Great company. The Loan Officer (Lacey) helped with the loan processing and approval process at every step to ensure closing was done on time and answered any questions I had in regard to documents being requested for reasonability. Definitely...
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Reply from Owner
January 25th, 2024 03:22 PM
Thank you for the amazing review, Sajid! We will pass your compliments on to Lacey. We hope you enjoy your new home, and we look forward to working with you again in the future!
Company was knowledgeable and answered all the questions my finance and I had.
Reply from Owner
January 25th, 2024 03:23 PM
Thank you for the 5-star review, Nicole! We hope you're enjoying your new home, and we look forward to working with you again in the future!
Jess Uphoff has received a review with 4 star rating from Kas L
Reply from Owner
January 25th, 2024 03:24 PM
Thank you for the review! Is there anything we could have done better to earn 5-stars from you? We appreciate your feedback!
Concierge Home Loans was thorough, efficient and professional. The mortgage process went flawlessly.
Reply from Owner
January 25th, 2024 03:25 PM
Thank you for the 5-star review, Gary! We're elated to hear that you had a phenomenal experience. We will pass your kind words on to our team. We look forward to working with you again in the future!
My Loan Officer Jason Hausk was exceptional, he took over my file and was knowledgeable, patient and mature..Thank you
Reply from Owner
January 25th, 2024 03:25 PM
Thank you for the 5-star review! We will pass along your feedback to Jason! We hope you're enjoying your new home, and we look forward to working with you again in the future!
After my recent experience, I'd recommend looking for a different lender. There appear to be too many cooks in the kitchen, which slowed things down and led to them performing and unauthorized credit check against my wife.I initially met with...
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Reply from Owner
January 15th, 2024 08:51 PM
Hi Sam - thank you for taking the time to leave a review. We have shared your feedback with management. We're sorry to hear that you didn't have a stellar experience with our team, and we're following up/escalating to our compliance department...
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This was my first time through the home loan process and the whole team at concierge home loans made the process as smooth and painless as possible. They helped pair me with the ideal loan situation.
Reply from Owner
November 13th, 2023 04:42 PM
Hi Kevin - thank you so much for the 5-star review! We're elated to hear that you had such a great experience working with our team. We sincerely appreciate your business, and we hope to work with you again in the future!
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About
Since we first opened our doors in 2004, Homeowners Financial Group has been committed to serving the needs of borrowers, while maintaining a corporate culture focused on family. We take pride in being able to help people complete one of the most important financial transactions they will ever have – purchasing a home. Our unparalleled company culture, customer service, innovative products and commitment to give back to the community have transformed us into the award-winning company we are today.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Conventional Home Loan
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Time Zone
Mountain Standard Time (MST)
Disclaimer
Homeowners Financial Group USA, LLC | NMLS#93718 | Equal Housing Lender | This is not a commitment to engage in a loan transaction. All loan products and loan amounts may not be available in your area and are subject to credit and property approval pursuant to agency and investor guidelines. Information, rates and programs are subject to change without prior notice. Other restrictions and limitations may apply. Website. Licensing. NMLS Consumer Access. Toll Free (877) 305-5571.