Jerry Gonzalez at CrossCountry Mortgage
VP of Sales | NMLS #513488
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Edinburg, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
cross country mortgage is the best
Reply from Jerry Gonzalez
September 27th, 2025 12:46 PM
I'm pleased to hear that you have such a positive opinion of CrossCountry Mortgage, Juan. It's gratifying to know that our efforts to provide quality service are reflected in your experience. If there's anything else I can assist you with,...
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Hardly any communication and passed me around to several assistants that weren't aware of some of my requests for the loan was a first time buyer and I'm so lost of what is next who my lender is or where to pay my loan
Reply from Jerry Gonzalez
July 1st, 2025 01:05 AM
I'm sorry to hear about your experience, Sergio. I understand the importance of clear communication, especially as a first-time buyer. I regret any confusion caused by the process. Please reach out directly so I can provide clarity on your...
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Better communication and correct communicaction. We were told we'd be receiving a check at closing of close to $2,100. We ended up having to pay $300 instead. When I contacted Joey he said he'd contact Jerry as he himself knew nothing about...
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Reply from Jerry Gonzalez at CrossCountry Mort...
June 24th, 2025 07:45 PM
Hi Bianca, I appreciate the feedback. Yes, ma'am, I understand that the original lender promised a $2100 check back to you at closing. Unfortunately, the original lender was unable to close your loan and obtain final approval. We have been...
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You guys did a awesome job 👍
Reply from Jerry Gonzalez
May 21st, 2025 02:21 AM
I'm thrilled to hear that you had such a positive experience, Marco. It was a pleasure working with you, and I'm glad we could assist you effectively. Thank you for your kind words!
Acquiring the loan was fast and I appreciate that.
would have valued more verbal communication from everyone.
Got me the most competitive mortgage offer
Reply from Jerry Gonzalez
January 2nd, 2025 01:47 AM
I'm thrilled to hear that you found the mortgage offer competitive, Dalia. It's always my goal to provide the best possible service for customers like you. Thank you for choosing CrossCountry Mortgage, LLC and for taking the time to leave a...
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Jerry Gonzalez at CrossCountry Mortgage has received a review with 5 star rating from Odette B
Jerry and his team provided outstanding service while helping us apply for a mortgage. He made the process simple to understand and was reassuring any time we hit a bump in the road. Jerry went above and beyond when providing service to us...
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Reply from Jerry Gonzalez
December 12th, 2024 07:33 PM
Hi Aldo, I'm thrilled to hear about your positive experience with our team at CrossCountry Mortgage, LLC. We aim to make the mortgage process as smooth and understandable as possible and I'm glad to know we've achieved that with you. It was...
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Jerry and his team were great
Reply from Jerry Gonzalez
November 27th, 2024 01:53 AM
I'm truly glad to hear that you had a positive experience with our team, Saul. Your satisfaction is our highest priority at CrossCountry Mortgage, LLC, and it's always uplifting to know we're meeting our clients' needs. Thank you for choosing...
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Small errors in final disclosures should not have been the responsibility for the customer to catch. A sense of urgency should have been communicated with customer when interest rate was going to go up suddenly.
Reply from Jerry Gonzalez at CrossCountry Mort...
November 16th, 2024 03:53 PM
Thank you for your feedback, Raul. It's important to us to continue improving the quality of our service. I completely understand your concern about the errors in the final disclosures and agree that these should have been identified before...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Edinburg, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #513488 | Branch NMLS #1931602
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 513488
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095