Jennifer Batterton
Sr Mortgage Lender
Hi, I’m Jennifer Batterton, a Senior Mortgage Lender based in Overland Park, Kansas. I’ve spent more than two decades helping clients navigate the mortgage process, with the past 15 years proudly serving borrowers through FFB. Our wide rang... Show More
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Reviews from Web
Jennifer made all the difference, very helpful and knowledgeable.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that you had such a positive experience, Ken. It was a pleasure assisting you and I'm glad my knowledge could be of help. At First Federal Bank, we always strive to provide top-notch service to our customers. Thank you...
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Great overall experience
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that you had a great overall experience with us at First Federal Bank, Jason! It was a pleasure assisting you, and I truly appreciate your 5-star rating. If you ever need any more help in the future, don't hesitate to reach...
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Jennifer was very helpful for understanding my situation and getting it done on time. It was stressful but in the end, we closed on time. Thank you!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you so much for your kind words, Michael. I'm pleased to hear that I was able to assist with your situation and make the process less stressful for you. It was a pleasure working with you, and I'm delighted that we managed to close on...
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We’ve dealt with Jennifer in the past and it was great. This time around she seemed more disconnected and it seemed we dealt with more of her support staff than usual.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you for your feedback, Joshua. I appreciate your honesty and I'm sorry to hear that your recent experience didn't match your expectations. My team and I are here to support and provide the best service, but I understand the importance...
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Jennifer was friendly and helpful. There seemed to be a breakdown in timely communication from the underwriters requests at the last minute. While stressful, Jennifer communicated well with us.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I appreciate your honest feedback, Meghan. I'm glad to hear that you found my service friendly and helpful. I'm sorry to hear about the stress caused by the last-minute requests. I will certainly relay your concerns to our underwriting team...
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Consistent communication and very responsive
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I appreciate your positive feedback, Jason! It's great to hear that you found the communication consistent and that my responsiveness met your needs. I aim to provide the best service at First Federal Bank. Thank you for the high rating, and...
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Jennifer was very professional and quick during the loan and closing process. She could be, at times, hard to get a hold of, but a follow-up email or text would resolve that. Overall, she made this stressful process easier to handle and guided...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Benjamin, for your feedback. I'm glad to hear that you found the loan and closing process to be smooth and easier to handle. I apologize if there were moments when reaching me was difficult. I'm continuously working on improving...
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Everything was great!!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that you had a great experience, Rodney! Your feedback is greatly appreciated. It's always rewarding to hear when a customer is satisfied with the service provided. I'm here at First Federal Bank if you need anything in...
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Jennifer and team were such a pleasure to work with. She made an inherently stressful process as pleasant as could be. I could not recommend them more highly!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that you had such a positive experience, Dominic! It was my pleasure to assist you through this process and I'm glad I could help alleviate some of the stress. Hearing that you would highly recommend our team at First Federal...
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We were able to get a very competitive rate and Jennifer made it easy to upload all the required documents. The process was pretty simple. We did have a last minute hiccup with some seller issues, but Je nicer was able to resolve it within...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm so glad to hear that you had a positive experience with First Federal Bank and particularly with your transaction, Susanne. It's always my priority to ensure the process is as smooth and easy as possible for my clients. I appreciate your...
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About
Hi, I’m Jennifer Batterton, a Senior Mortgage Lender based in Overland Park, Kansas. I’ve spent more than two decades helping clients navigate the mortgage process, with the past 15 years proudly serving borrowers through FFB. Our wide range of loan programs allows me to find financing solutions that truly fit each client’s needs—whether it’s purchasing a new home, funding a renovation, or refinancing for a lower monthly payment. Coming from a family with a strong military background, I take special pride in assisting service members and veterans with some of the most competitive VA loan options available. My goal is always to provide an easy, transparent, and rewarding lending experience for every client I work with.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
Low competitive rates
Purchase
Refinance
Mortgage Loan products
Mortgage Loan Origination
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Positions
- First Federal Bank of Florida - Sr Loan OfficerMay 1st, 2019 - Current
Memberships
- President's Club Membership
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2010
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #245990
Awards
President's Club
Achievements
- President's Club Recipient
Hobbies
- Reading
- Working out
- Spending time with family and friends
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Disclaimer
N/A