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Jennifer Ballheimer-Mortgage Financial Servic...
Regional Production Manager
University of Central Arkansas
For 20+ years, I've provided customized home loan solutions, staying updated on industry trends. Collaborating with diverse buyers and investors, I bring passion and expertise to my work. Committed to exceptional customer service via email,... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5:30 PM
Fri
8:30 AM to 5:30 PM
Sat
closed
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Reviews from Web
Frequent communication, clear guidance on actions, clear timeline and expectations, great explanations.
Reply from Jennifer Ballheimer-Mortgage Financ...
May 7th, 2026 03:04 PM
Thank you for your feedback, Caroline. I'm so glad to hear that you found the communication consistent and the guidance clear throughout the process. It's important to me that expectations and timelines are well-defined, and I'm happy to know...
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Jennifer and her team went above and beyond to exceed our expectations. The customer service was unbelievably outstanding compared to other companies across multiple industries. Our seller set a borderline unrealstic closing date and Jennifer...
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Reply from Jennifer Ballheimer-Mortgage Financ...
May 7th, 2026 03:04 PM
I'm grateful for your appreciated feedback, Austin. It's good to hear that we were able to exceed your expectations and meet the challenging timelines set by your seller. Providing solid customer service is always a top priority for my team...
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Jennifer is professional and explained the process every step of the way
Reply from Jennifer Ballheimer-Mortgage Financ...
May 7th, 2026 01:31 PM
I'm glad to hear that you found my explanations helpful throughout the process, Traci. It's important to me that you feel informed and confident every step of the way. If you have any more questions or need assistance, please feel free to reach...
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Jennifer and her team are the gold standard! Simply the best. They make the process smooth, taking the confusion out, and making it clear what steps to take. She has our best interest at heart, fighting to get the best rate. Highly recommend...
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Reply from Owner
May 7th, 2026 01:33 PM
Caroline, I appreciate your appreciated feedback and recommendation. I'm so glad to hear that you found the process clear and smooth, and that you felt confident about the steps we took together. It’s important to me to have your best interest...
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Considering how quickly we closed - it was a smooth operation. Complicated by my current job and world events, making it difficult for me to act/respond timely to MFS needs. Thank you for your patience and accomodating my schedule.
Reply from Owner
May 6th, 2026 05:18 PM
Logan, I'm glad to hear that the process felt smooth despite the challenges. I appreciate your recognition of our patience and understanding of your schedule. If there's anything else you need in the future, feel free to reach out.
Considering how quickly we closed - it was a smooth operation. Complicated by my current job and world events, making it difficult for me to act/respond timely to MFS needs. Thank you for your patience and accomodating my schedule.
Reply from Jennifer Ballheimer-Mortgage Financ...
May 6th, 2026 05:18 PM
I'm grateful for your feedback, Michael. I'm pleased that we could navigate the complexities together and close smoothly despite the challenges. Your cooperation and understanding were invaluable throughout the process. If you need any further...
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Jennifer and her team have gone out of their way to meet all of my needs in the process of purchasing my new home. This is the 3rd time I have used Jennifer and will continue to call on her in the future. NO complaints ever about this company....
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Reply from Jennifer Ballheimer-Mortgage Financ...
May 6th, 2026 05:18 PM
Thank you for your continued trust, Kelli. I'm really glad to know that you feel supported and satisfied with each experience. It's appreciated to hear that you would highly recommend us, and I look forward to assisting you again in the future....
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I can't say enough about Jennifer and her Team! They have gone ABOVE and BEYOND to meet all of my needs in my loan process in a very timely manner... even needs I didn't know I had. This is the 3rd time I have used Jennifer with Mortgage Financial...
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Reply from Owner
May 6th, 2026 05:19 PM
Kelli, I truly appreciate your kind words and continued trust in my team and me. It's appreciated to know that we've been able to meet all your needs, even the ones you weren't aware of, throughout your loan process. I'm glad to have supported...
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Would recommend her over anyone else. I swear she was always available for my many questions and was very informative. She even gave me advice on things that she didn’t have to but I asked for her opinion on anyways, even when the questions...
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Reply from Owner
April 27th, 2026 05:16 PM
Felisha, I'm really grateful for your kind words and recommendation. I'm glad to hear that you found my advice helpful and that I could provide the information you needed, even beyond the typical scope. It's important to me that you feel informed...
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Had a great experience working with Jennifer and her team. She was very informative along the way (first time home buyer so we had a lot of questions) and was available I swear all the time. My realtor also stated at the end she liked working...
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Reply from Jennifer Ballheimer-Mortgage Financ...
April 27th, 2026 05:16 PM
Felisha, I'm so pleased to hear that you had a great experience with me and my team. Being available to answer all your questions as a first-time homebuyer is something I prioritize, and I'm glad to know it made a difference for you. It's wonderful...
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About
For 20+ years, I've provided customized home loan solutions, staying updated on industry trends. Collaborating with diverse buyers and investors, I bring passion and expertise to my work. Committed to exceptional customer service via email, phone, or text, I offer individualized attention for a seamless loan process. My focus on accountability, reliability, and enthusiasm helps customers achieve homeownership goals.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer Mortage Loans
FHA Mortgage Loans
VA Mortgage Loans
USDA/Rural Development Mortgage Loans
Conventional Mortgage Loans
Down Payment Assistance
FHA 203K Loan
FHA 203K Limited Refinance
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Education
- University of Central ArkansasPsychologyBachelor of Arts (BA)Aug 1998 -May 2021
Positions
- Mortgage Financial Services - Regional Production Manager - RMLOMar 1st, 2019 - Current
- Premier Nationwide Lending - Regional Production ManagerMar 1st, 2014 - Mar 1st, 2019
Memberships
- Jefferson County Board of Realtors - JCAR
- Memphis Area Association of Realtors - MAAR
- Little Rock Board of Realtors
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Central Standard Time (CST)
Licenses
- RMLO NMLS 143750
- Bachelor's degree in Psychology & English
Gallery
Videos
Achievements
- Ranked in top 1% of the county in Scotsman Guide every year for # of loans and dollar amount closed
- Ranked #1 in the national in customer satisfaction by Experience.com in 2019
- Ranked in top 1% in the nation by Experience.com 2018, 2020, 2021, 2022, 2023 & 2024
Hobbies
- traveling to new places
- discovering new wine
- watching the Grizzles play
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Disclaimer
Mortgage Financial Services, LLC is an Equal Housing Lender. NMLS 43021 (http://www.mortgagefinancial.com/) l 817-601-9010. Interest rates and products are subject to change without notice and may or may not be available at the time of loan commitment or lock-in. Borrowers must qualify at closing for all benefits.