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Jeffrey Richard at CrossCountry Mortgage
Branch Manager | NMLS #339836

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Jeff was extremely knowledgeable and helpful during our transaction. I will definitely add him to my list of lenders to refer my clients to.
Reply from Jeffrey Richard
May 24th, 2024 03:52 AM
I enjoyed working with you. Thanks for the great feedback.
Jeff was very professional and an excellent communicator.
Reply from Jeffrey Richard
May 23rd, 2024 05:51 PM
I appreciate your kind words, Benjamin. It was a pleasure assisting you with your conventional loan. Your feedback motivates me to continue delivering a high level of professionalism and communication. I'm glad to know that you were satisfied...
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Jeff is always available to myself and my buyers. Particularly when it comes to getting a quick preapproval. And he provides a smooth transaction. Overall, a pleasure to work with!
Reply from Jeffrey Richard
May 23rd, 2024 04:43 PM
I enjoyed working with you. Thanks for the great feedback.
Jeff was amazing throughout the entire process. He was very helpful and professional. He makes sure that every aspect of the loan process was predictable and detailed. I highly recommend Jeff to anyone looking for mortgage.
Reply from Jeffrey Richard
May 23rd, 2024 12:44 PM
I'm thrilled to hear such positive feedback, Addisu! It was a pleasure working with you and ensuring that every aspect of your loan process was predictable and detailed. Here at CrossCountry Mortgage, LLC, we aim to provide the highest level...
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Jeffery went above and beyond to help us though multiple potential sellers, renovators, and other needed professionals. He was available any time and never had any issues with our questions or concerns
Reply from Jeffrey Richard
May 21st, 2024 06:23 PM
I'm thrilled to hear that you had such a positive experience working with me, Brandon. It was my absolute pleasure to assist you through every step of the process, even when it involved connecting with multiple sellers and professionals. I'm...
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Jeff and his team were amazing to work with! They were friendly, consistently available, and supportive throughout the process.
Reply from Jeffrey Richard
May 20th, 2024 03:57 PM
I'm thrilled to hear your kind words, Lindsey! It was a pleasure assisting you throughout your journey with CrossCountry Mortgage, LLC. Your satisfaction is our top priority and it's wonderful to know that our team's friendliness, availability,...
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Every transaction with Jeffrey is smooth from start to finish. Jeff, Alexa, and Matt provide prompt communication. Their accessibility is worth its weight in gold. Thank you for always making my clients feel like we are of top priority to your...
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Reply from Jeffrey Richard
May 19th, 2024 12:25 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Jeff went out of his way to understand and work with me to get this to close. We did have a moment that looked like communication wasn't there but we were able to recover and cross the finish line.
Reply from Jeffrey Richard at CrossCountry Mor...
May 16th, 2024 12:31 PM
Thank you for your feedback, Anthony! I'm glad to hear that we were able to work together to successfully close and cross the finish line. Communication is pivotal in this process and there's always room for improvement. I appreciate your understanding...
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Thought outside of the box on a difficult transaction & got it done when many would have given up & declined the buyer- Jeff was amazing & hung in there till the end! We closed last week!
Reply from Jeffrey Richard at CrossCountry Mor...
May 12th, 2024 12:12 PM
I enjoyed working with you. Thanks for the great feedback.
Very communicative, proved we concise and helpful documentation, and answered all of my questions/ concerns effectively and in a timely manger.
Reply from Jeffrey Richard at CrossCountry Mor...
April 23rd, 2024 03:09 PM
I'm incredibly grateful for your positive review and rating, Patrick. Here at CrossCountry Mortgage, LLC, communication and clarity are our top priorities, so I'm really pleased that you found our documentation helpful and that your questions...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Mentor, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #339836 | Branch NMLS #2544945
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 339836
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095