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Jeffrey Paul at CrossCountry Mortgage
Senior Loan Officer | NMLS #1106519

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Jeffrey Paul at CrossCountry Mortgage has received a review with 5 star rating from Kelli M
Jeffrey helped break down the process so I could understand it. Reassured me A LOT that we were on track in the process. And sent someone for me to sign papers while I was out of state. It was very considerate.
he is the best in his feild he is the reason we went with CROSS COUNTRY for our second loan. I would highly recommend him to anyone who needs that type of service
Reply from Jeffrey Paul
August 10th, 2026 06:36 PM
Kathy, I appreciate your kind words and your recommendation. It's wonderful to know that my work influenced your decision to return to CrossCountry Mortgage for your second loan. If there's anything more I can do for you, please don't hesitate...
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The agent Jeffeerey Paul was excellent. But during the entire time and even after I recieved solitations from CCM asking me if I was interested in Re-financing. It never stopped. No less than one phone call every single day. It makes me wonder...
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Reply from Jeffrey Paul
August 7th, 2026 08:37 PM
Robert, I'm glad to hear you found my service excellent. I apologize for the inconvenience caused by the ongoing communications. Please reach out to me directly, and I'll do my best to address this issue promptly.
Jeffrey Paul at CrossCountry Mortgage has received a review with 5 star rating from Pam A
Reply from Owner
July 20th, 2026 04:29 PM
Pam, thank you for the great rating! If you need any assistance in the future, I'm here to help.
Jeff went above and beyond, calling and texting after hours. he responded to my inquiries when I couldn't get a response through other channels. He was a throrough delight to work with. Excellent customer service.
Reply from Jeffrey Paul
July 20th, 2026 03:45 PM
Kenneth, I'm grateful for your kind words and happy to know that my efforts made a difference for you. Providing excellent customer service is important to me, and I'm glad I could assist with your inquiries. If you ever need further assistance,...
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Super communicative and made the process easy
Reply from Jeffrey Paul at CrossCountry Mortga...
July 10th, 2026 04:53 PM
Colleen, I'm pleased to hear that you found the process easy and appreciated my communication. If there's anything more you need or any questions arise, feel free to reach out to me.
We get good service from loan officers.
Reply from Jeffrey Paul
June 22nd, 2026 03:13 PM
Guadalupe, I'm pleased to hear that you received good service from our loan officers. If you have any more questions or need further assistance, please feel free to reach out to me.
Jeffrey Paul at CrossCountry Mortgage has received a review with 5 star rating from Jeff M
Easy fast and save me money
Reply from Jeffrey Paul
June 22nd, 2026 01:49 PM
Jeff, I'm glad to hear that the process was easy and fast for you, and that you were able to save money. If there's anything else you need, please don't hesitate to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1106519 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1106519
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095