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Jeffrey Paul at CrossCountry Mortgage
Senior Loan Officer | NMLS #1106519

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Jeffrey Paul at CrossCountry Mortgage has received a review with 5 star rating from Pam A
Reply from Owner
July 20th, 2026 04:29 PM
Pam, thank you for the great rating! If you need any assistance in the future, I'm here to help.
Jeff went above and beyond, calling and texting after hours. he responded to my inquiries when I couldn't get a response through other channels. He was a throrough delight to work with. Excellent customer service.
Reply from Jeffrey Paul
July 20th, 2026 03:45 PM
Kenneth, I'm grateful for your kind words and happy to know that my efforts made a difference for you. Providing excellent customer service is important to me, and I'm glad I could assist with your inquiries. If you ever need further assistance,...
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Super communicative and made the process easy
Reply from Jeffrey Paul at CrossCountry Mortga...
July 10th, 2026 04:53 PM
Colleen, I'm pleased to hear that you found the process easy and appreciated my communication. If there's anything more you need or any questions arise, feel free to reach out to me.
We get good service from loan officers.
Reply from Jeffrey Paul
June 22nd, 2026 03:13 PM
Guadalupe, I'm pleased to hear that you received good service from our loan officers. If you have any more questions or need further assistance, please feel free to reach out to me.
Jeffrey Paul at CrossCountry Mortgage has received a review with 5 star rating from Jeff M
Easy fast and save me money
Reply from Jeffrey Paul
June 22nd, 2026 01:49 PM
Jeff, I'm glad to hear that the process was easy and fast for you, and that you were able to save money. If there's anything else you need, please don't hesitate to reach out.
The process was fast and Jeffrey's communication with my husband and I was very good. He replied quickly to any questions I would have about our loan process or documents needed to move forward . Our payment for our mortgage drop by $150. That...
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Reply from Jeffrey Paul at CrossCountry Mortga...
June 2nd, 2026 02:04 PM
Patricia, I'm glad to hear that the process was fast and that my communication met your expectations. It's great to know that the reduction in your mortgage payment is making a positive difference for you. If there's anything else I can assist...
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Jeffrey Paul at CrossCountry Mortgage has received a review with 5 star rating from Dianna R
Paul was quick and efficient. He responds fast and answers your phone calls with any questions you may have. He explained the process clearly and we closed within 2 weeks, even has the notary meet us at while we where on vacation!
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Reply from Jeffrey Paul
May 11th, 2026 03:10 PM
I'm pleased to hear that you had a swift and efficient experience, Dianna. It was my goal to ensure the process was clear and convenient for you, even while you were on vacation. If you have any more questions or need further assistance, feel...
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Very easy process , Jeffrey made everything simple and was very helpful throughout the process . He was very responsive and always kind as well as patient with any questions
Reply from Jeffrey Paul
May 11th, 2026 03:41 PM
Kelsey, I'm happy to hear that you found the process easy and that I could be helpful and patient with your questions. Your kind words about my responsiveness mean a lot to me. If you ever need further assistance, please don't hesitate to reach...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1106519 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1106519
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095