Jeffrey Names at CrossCountry Mortgage

Senior Loan Originator | NMLS #191756

4.9

(142)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 316-4014

Cleveland, OH

https://crosscountrymortgage.com/cleveland-oh-2016/jeffrey-names/

Search Reviews

Write a Review

4.9

(142)

Filter by Date

Range

Filter by Rating

Experience.com

4.72

(36)

Zillow

4.98

(91)

Google

4.93

(15)

Show All

Reset all filters

Alot of confusion into the loan process with the buyer using Crosscountry. MLO was really bad at commuicationg. refused to send text messages or emails before reaching out, just straight phone calls when I would as that he please text me before...

people free to deal with very pleasant ineligible

Reply from Jeffrey Names

May 18th, 2026 01:14 PM

Angelo, I appreciate your feedback. I'm glad to hear you found working with me pleasant. If there's anything more you'd like to discuss, please feel free to reach out directly.

Jeff was absolutely amazing to work with throughout our home buying process. As first-time homeowners, we had a lot of questions and uncertainties, but he and his team made everything feel achievable and smooth from start to finish. We truly...

Reply from Jeffrey Names

April 28th, 2026 12:38 PM

Rebecca, I'm glad to hear that you felt supported throughout your first home-buying process. It's important to me that everything feels smooth and achievable, and I'm thankful for your kind words about the guidance and strategies I provided....

Jeff was extremely friendly, easy to work with and made confident in our refinancing.

Reply from Jeffrey Names

March 27th, 2026 06:21 PM

Josh, I'm pleased that you found the refinancing process smooth and reassuring. Ensuring a friendly and easy experience is always my goal. If you have any further questions or need assistance again, please don't hesitate to reach out.

Jeffrey Names at CrossCountry Mortgage has received a review with 5 star rating from Valerie N

Reply from Owner

May 8th, 2026 04:26 PM

Thank you so much! :)

My experience was great, because Jeff was great. He keep me informed and handled everything professionally. He made it a great experience for me.

Reply from Jeffrey Names

March 12th, 2026 02:58 PM

Valerie, it's satisfying to know that your experience was positive and that my efforts contributed to it. Keeping you updated and handling everything with professionalism is always my aim. If you have any more questions or need assistance in...

Jeffrey Names at CrossCountry Mortgage has received a review with 5 star rating from Heather S

Reply from Owner

May 9th, 2026 02:19 AM

Heather, thank you for your positive rating. I'm glad to have been a part of your experience with CrossCountry Mortgage. If you ever have any questions or need assistance, feel free to reach out.

Jeff was very supportive and knowledgeable. He kept in touch, not only with me, but with the realtor and the title company as well. He kept us all up to speed on how the process was moving along. I will definitely recommend him to anyone who...

Reply from Jeffrey Names

March 2nd, 2026 09:48 PM

Heather, I'm pleased to hear that you found my support and knowledge helpful throughout the process. Keeping everyone informed is important, and I'm glad it made your experience smoother. Thank you for recommending my services to others who...

Jeff and his team i was impressed by their work.they did a wonderful job.i will tell everyone who is interested on a loan.i will give jeff s number.

Reply from Jeffrey Names

February 16th, 2026 08:13 PM

Bridgita, I'm glad to hear that my team and I made a positive impression with our work. Thank you for your willingness to recommend me to others who are interested in a loan. It means a lot, and I'm always here to help if you have any more...

Jeff did a fantastic job helping me through the process and educating me about what was going on and how to proceed. Overall I am very pleased with my experience.

Reply from Jeffrey Names at CrossCountry Mortg...

February 2nd, 2026 10:37 PM

Thank you so much for the kind words, Reagan, we are very happy for you! Congrats on your new home!

10 of 142

About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #191756 | Branch NMLS #3029

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans