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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
R
Ricardo S
Tobyhanna, PA
Posted on January 2nd, 2024 08:15 PM
Fast when they took over
Reply from Jeffrey Keeter
January 12th, 2024 08:19 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
Encompass
J
Joseph D H
Alexander City, AL
Posted on December 29th, 2023 03:09 PM
It was a very long process. We understand the logistics of everything but it took 9 months and 1 day to get everything finalized.
Reply from Jeffrey Keeter
January 8th, 2024 03:11 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
V
Veronica P
Austin, TX
Posted on October 9th, 2023 04:26 PM
Jeffrey responded quickly, he took the time to show me a document needed, and I appreciate it.
Reply from Jeffrey Keeter
October 19th, 2023 04:28 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
5.0
SFTP
D
Dwight U
Rockville, MD
Posted on June 2nd, 2023 12:25 PM
Initially the original New American Funding rep gave me a Refi when I requested a HELOC. I was then able to contact Jeffrey who put me in touch with the right people, keep things moving, respond to underwriting questions and get the HELOC approved...
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Reply from Jeffrey Keeter
September 27th, 2023 03:14 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
4.33
SFTP
J
Julia M
Floral City, FL
Posted on April 22nd, 2023 05:28 PM
Everyone that worked we me were knowledgeable and patient. They always answered my questions and kept me informed. This was greatly appreciated since I’m a first time homebuyer and I inherited the property.
5.0
SFTP
J
Jessica M
Saint Augustine, FL
Posted on March 28th, 2023 06:27 PM
Communication was great, and a painless process
5.0
SFTP
S
Shawn S
ORANGE PARK, FL
Posted on March 22nd, 2023 08:28 PM
the staff were very friendly and proffeshenib;e
5.0
SFTP
J
Jackie P
Opp, AL
Posted on February 27th, 2023 04:46 AM
Correspondence was prompt and accurate. Timely processing and everyone was helpful.
5.0
SFTP
K
Kori R
Georgetown, TX
Posted on January 10th, 2023 11:02 PM
Jeff was easy to get in touch with and he answered all my questions. He was patient, kind, and knowledgeable and there are few people I have encountered with all three traits.
5.0
SFTP
H
Henry R
Georgetown, TX
Posted on January 4th, 2023 01:56 PM
Great service and keeping us updated on the progress. Thank you for your help and knowledge.

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