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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
M
Matthew W H
League City, TX
Posted on February 24th, 2024 05:29 PM
Very friendly and responsive.
5.0
Encompass
J
Juan P C
Cedar Hill, TX
Posted on January 23rd, 2024 02:28 PM
They kept us informed of any changes, very prompt on returning emails or phone calls and once everything was in order, closed very quickly.
5.0
Encompass
S
Sarah A H
La Porte, TX
Posted on December 19th, 2023 02:42 PM
2023 was the fourth house I've bought through Jeff in 10 years. The man knows his stuff!
5.0
Encompass
K
Kirsten N P
Houston, TX
Posted on December 15th, 2023 03:52 AM
10 out of 10!!!
5.0
Encompass
R
Robert L H
La Porte, TX
Posted on December 5th, 2023 03:55 PM
Responsiveness was fantastic and even helped address process questions out of their purview. The team has always been super helpful and gives you the confidence needed to get through the mortgage process.
5.0
Encompass
M
Michael V W
Pasadena, TX
Posted on December 5th, 2023 02:32 PM
Professional, knowledgeable and responsive.
5.0
Encompass
H
Howard L H
Bedford, TX
Posted on December 2nd, 2023 01:19 AM
Jeff had all the answers that I needed, was honest and upfront about everything. Quick to reply and made me feel like he was on my team!
5.0
Encompass
A
Addison L C
League City, TX
Posted on October 25th, 2023 01:16 PM
Made the process very easy and seamless! Very helpful and quick with responses!
5.0
Encompass
C
Conner R B
League City, TX
Posted on October 25th, 2023 01:04 PM
Great experience working with Jeff and his team. Would highly recommend.
5.0
Encompass
L
Lorraine A K
Kemah, TX
Posted on September 13th, 2023 03:19 PM
Personal attention and detailed documentation

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