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Jeff Shields at CrossCountry Mortgage
Sr Mortgage Advisor/ Branch Manager | NMLS #323758

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Bullhead City, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Always 5-Star Service!!
Reply from Jeff Shields at CrossCountry Mortga...
March 16th, 2026 06:20 PM
Thank you Jen! Happy to hear this!
Jeff explained everything, answered all my questions same day, either by email, text or by phone. I was always kept up-to-date on forms that needed my signature, which helped with my documents getting them processed fast enough to move my closing...
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Reply from Jeff Shields
March 16th, 2026 06:22 PM
I appreciate your feedback, Robert. Ensuring that you always had up-to-date information and answers to your questions quickly was my goal. I'm glad that it helped expedite your closing date. When you have questions, reach out anytime!
Jeff is a diligent professional and is always available. A professional attitude courteous and patient with with us because we have not done this before. I would recommend him and will use him again
Reply from Jeff Shields at CrossCountry Mortga...
March 10th, 2026 12:11 AM
I'm grateful for your feedback, David. It's encouraging to hear that my professional approach and availability were beneficial to you, especially as you were navigating this process for the first time. Your recommendation means a lot to me,...
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A great experience working with this company and Jeff ShieldsI highly recommend themI didn't really understand everything and Jeff Shields seemed to always be willing and able to patiently explain the entire processWe had a 30 day escrow and...
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Reply from Owner
March 16th, 2026 06:23 PM
Working with you throughout the home buying process has been truly rewarding, Cynthia. I'm pleased to know that I could help make the process clearer by explaining everything along the way. It's fantastic to hear that you're enjoying your new...
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Jeff made the whole entire experience very pleasant
always very patient and willing to help me understand what was happening
i am already letting everyone i know about the great customer service he gave
thanks so much jeff!
Reply from Jeff Shields at CrossCountry Mortga...
March 9th, 2026 08:10 PM
Cindy, thank you very much for your trust to provide your mortgage! And thank you for the very kind words. I'm please to hear I was able to comfort and put your mind at ease during the process. Contact me anytime you have a question or need...
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Jeff was available 24/7, even on weekends. He is patient and provides out-of-box solutions and pretty much treated me like a brother and protected my interest in the entire time.
Reply from Jeff Shields
December 15th, 2025 03:46 PM
It's great to know that my availability and commitment to finding unique solutions made a positive impact during your experience, Dolly. Treating you with care and prioritizing your interests were important to me throughout the process. If...
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Have worked with Jeff many times and I will continue to send my clients to him! He handles all transactions with patience and professionalism and communicates with me the whole way through and has even saved deals! He teaches you the why behind...
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Reply from Owner
November 21st, 2025 01:00 AM
It's really rewarding to hear such positive feedback from you, Sarah. I'm glad to know that the communication and dedication throughout our transactions have been valuable to you and your clients. I always aim to provide clarity and support,...
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I worked with Jeff many times and he always communicates throughout the transaction. comes our way he helps find a solution to the problem. He always handles everything with Grace, patience , and professionalism. Will continue to send any referrals...
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Reply from Jeff Shields at CrossCountry Mortga...
November 21st, 2025 12:54 AM
I'm truly grateful for your kind words, Sarah. It's always my goal to maintain clear communication and provide solutions whenever challenges arise. Your trust in my ability to handle situations with grace and professionalism means a great deal...
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Jeff kept everyone informed every step of the way
throughout our transaction. Great job!
Reply from Jeff Shields
November 21st, 2025 12:57 AM
Frank transparency from the lending side is key to any transaction and my focus. I'm thrilled you found it valuable! Thank you for your patience and space for us to work! Please reach out anytime you have mortgage questions or need mortgage...
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I always use Jeff shields for my mortgages! No issues.
Reply from Jeff Shields
November 21st, 2025 12:59 AM
Thank you Haley for your trust and business. I appreciate your quick responses and submission of needed items. It makes our job of providing great mortgage service much easier! Thanks again.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Bullhead City, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #323758 | Branch NMLS #2580778
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Memberships
- Bullhead City Mohave Valley Association of Realtors
- Orange County Association or Realtors
- Orange County Association of Realtors
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 323758
Achievements
- Bachelor of Science San Diego State University
Hobbies
- Mountain Biking
- Boating
- Wake Boarding
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095