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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Location & Business Hours
Friday
24h
Saturday
24h
Sunday
24h
Overall Ratings
4.94
(227)
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Reviews from Web
  • 5.0
    Encompass
    M
    Melissa K
    Columbus, OH
    Posted on January 8th, 2025 12:49 PM
    Jeff and Stephanie are wonderful to work with. They know the industry inside and out and offer advice that is best for YOU and your long term needs. This is the second time we have worked with them and I won't do another mortgage or refi without...
    read more
  • 5.0
    Encompass
    C
    Charles C
    Powell, OH
    Posted on November 21st, 2024 03:38 PM
    Responsive, great communication.
  • 5.0
    Encompass
    S
    Shannon M
    Dublin, OH
    Posted on October 1st, 2024 01:14 PM
    Jeff and Stephanie went above and beyond! They answered all of our questions and were quick to respond. We had an excellent experience and would recommend them to anyone!
  • 5.0
    Encompass
    S
    Stefanie S
    Columbus, OH
    Posted on June 20th, 2024 06:43 PM
    Easy to deal with, straightforward process.
  • 4.0
    Encompass
    L
    Laura W
    Dublin, OH
    Posted on May 22nd, 2024 03:11 PM
    Seemed to be some miscommunication at the end right before closing. Made it seemed rush and unorganized. Aside from that time everything else was great
  • 4.83
    Encompass
    S
    Steven M
    Westerville, OH
    Posted on May 2nd, 2024 11:13 AM
    The team made it happen
  • 5.0
    Encompass
    B
    Benjamin R W
    Columbus, OH
    Posted on April 5th, 2024 12:08 PM
    Jeff and Stephanie were great! We just bought our first home and they made the process very simple and stress free. They were quick to respond with any requests or questions that we had.
  • 4.16
    Encompass
    A
    Ashlee F
    Fishers, IN
    Posted on February 6th, 2024 08:13 PM
    Easy and relatively quick process
  • 5.0
    Encompass
    S
    Scott J R
    Lewis Center, OH
    Posted on January 5th, 2024 02:04 PM
    Treated me like family
  • 5.0
    Encompass
    L
    Lori J P
    Powell, OH
    Posted on December 9th, 2023 01:20 PM
    I think Jeff always works in the customers best interest. He is friendly and was prompt in answering questions I had. The process was easy for me and completed in a timely manner.
  • 10 of 227
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    136
    /850
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 253682
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.