Jeff Hawks at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #904668
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Canton, GA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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I was pleased that we did get over the goal line however; I felt that some things were left to the very last minute even though I never allowed more than a few hours for my response to any request. I provided some docs a couple of times and...
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Jeff and the team worked assiduously and consistently to make the closing successful prompt and the right time
Reply from Jeff Hawks
August 12th, 2026 05:07 PM
Lesa, I'm pleased to hear that you felt the closing process was successful and timely. Thank you for acknowledging the hard work of my team and me.
The home processing was fast and the team was professional. Stephanie , Misti and Jeff was awesome.
Reply from Jeff Hawks
August 12th, 2026 07:44 PM
Avadorn, I'm glad to hear that you found the home processing fast and my team's professionalism impressive. It's great to know that Stephanie, Misti, and I could provide a positive experience for you. Thank you for your kind words!
I understand Im not the only client but communication could've been better and when I expressed that I was talked down to.
Reply from Jeff Hawks
August 11th, 2026 04:17 PM
Jemekya, I appreciate you sharing your experience. I'm sorry to hear that communication didn't meet your expectations and for any instance where you felt talked down to. Please reach out to me directly so we can discuss this further and improve...
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The fact that they got this ITIN loan done in the timeframe we needed! Thank you!!!
Reply from Jeff Hawks at CrossCountry Mortgage
August 10th, 2026 01:31 PM
Lakisha, I'm happy to know that we could complete the ITIN loan within your required timeframe. Thank you for trusting me with this important process!
Horrible experience. The documentation was consistently incorrect. The lenders credits "offered" during initial discussions ended up being a total of $129... not what we expected at ALL. Follow up regarding issues or concerns were ALL initiated...
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Jeff made the mortgage process smooth and stress-free from start to finish. He was knowledgeable, responsive, and always available to answer my questions. His professionalism and dedication made all the difference, and we couldn't be happier...
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Reply from Jeff Hawks at CrossCountry Mortgage
July 27th, 2026 02:48 PM
Moses, I appreciate your kind words and am glad to hear that the mortgage process was smooth and stress-free for you. It's great to know that my professionalism and dedication had a positive impact on your experience. Thank you for recommending...
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Jeff was supportive, even when he was ill. He took my calls & explained the process and the reasons for certain requests to me. I do wish there was more collaboration between his team members. Buying a house can be quite stressful and overwhelming....
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Reply from Jeff Hawks
July 6th, 2026 01:54 PM
Latanya, I'm glad to hear that I could support you through your home buying journey, even with the challenges involved. I appreciate your feedback regarding team collaboration and will look into improving that aspect. It's wonderful to know...
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Because it was like you all really cared about us and wasn't just in it for the money. Made us feel like we new everyone who helped us. And a very big shout out to Mrs Wendy who kept my wife at peace through it all. Thanks and Godbless 🙌 🙏...
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Reply from Jeff Hawks
June 11th, 2026 04:53 PM
Lonza, I'm pleased to hear that you felt genuinely cared for throughout the process. It's wonderful to know that Mrs. Wendy could provide peace and support to your wife. Enjoy your beautiful home, and thank you for sharing your experience!
Jeff made a miracle happen. He knew what we were up against he took it personal and blessed my family and I. It was rough on our end but he made it as smooth as possible
Reply from Jeff Hawks
June 3rd, 2026 04:47 PM
Wesley, I'm grateful for your kind words and am pleased to have been able to help your family through a challenging situation. It's rewarding to know that I could make the process smoother for you. Thank you for sharing your experience.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Canton, GA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #904668 | Branch NMLS #2804003
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 904668
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095