

Jay Mitchell Mortgage Team
Branch Manager | NMLS# 153557

At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Reviews from Web
Your team provided excellent service during my entire home buying experience.
The professionalism and courtesy displayed by the staff was second to nine. The best i've experienced in a long time.
Jay Mitchell's team does a fantastic job. I have worked with them twice over the last decade and was very pleased both times. Their offers were the type you want to take advantage of.
Jay Mitchell and Pam Surmik are the epitome of results oriented mortgage lenders. They over delivered on all of my expectations and were there anytime I had a question or needed them. As a Realtor, I have used Jay almost exclusively for 25...
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Jay Mitchell and Pam Surmik are the epitome of results oriented mortgage lenders. They over delivered on all of my expectations and were there anytime I had a question or needed them. As a Realtor, I have used Jay almost exclusively for 25...
read more
great people who under promise and over deliver!
Jay helped us buy a home. First we put in an offer on a home that the owner seemingly was not interested in selling despite it being listed for sale and the fact that he countered our offer. We moved on from that home and found a better place....
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Reply from Owner
March 13th, 2014 12:00 AM
The training I received while obtaining my Military Mortgage Specialist designation came in handy. It was a real pleasure to be able to make this happen for you !!Jay
From start to finish, Jay and Pam made the entire experience pleasant and easy. The level of comfort and trust that we were in good hands was established right away. Pam stayed one step ahead of the process, always keeping us informed of where...
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Reply from Owner
March 13th, 2014 12:00 AM
Thanks Katy, I appreciate you telling the world about your experience. My business is driven by referrals from happy customers like you!
Wonderful experienceEveryone was so helpfulI would definitely recommend them to my friends and familyEveryone took the time needed to explain the entire process and worked diligently to ensure my needs we're met.
Extremely thorough and timely in every aspect. Their knowledge of the industry cannot be beat either.They were flexible and patient throughout the entire process and answered all of our questions honestly and intelligently. They generally care...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 153557
Hobbies
- Baseball - Go Braves! ⚾
- Fishing! 🎣
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures