Jay Atterstrom | Branch Manager | Primary Res...
Branch Manager
Primary Residential Mortgage - Salt Lake City, Utah
The process to obtain a mortgage has changed drastically over the past few years. There's so much more to navigate today.
You need a Lending Partner who is thoroughly experienced dealing with loans originated in today's "reformed" and com... Show More
Contact Info
Dallas, TX
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jay was the most knowledgeable mortgage officer I have ever met. I have purchased 10 homes. I have a very challenging sell-and-buy situation that I thought was impossible and Jay provided three viable, creative, and cost-saving options for...
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Reply from Jay Atterstrom | Branch Manager | P...
November 29th, 2023 01:51 PM
Thank you so much for your kind words Carmen! Typically there is more than one way to finance a home purchase - we strive to make sure that we determine the absolute best solutions for you based on personal circumstances AND preferences. And...
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Reply from Jay Atterstrom
November 26th, 2023 04:24 PM
I'm thrilled to hear you had such a positive experience, Alan. It was a pleasure working with you and being able to contribute to your success. Your 5-star rating means a lot to me and to the whole team here at Primary Residential Mortgage,...
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Jay, you and your team worked hard to get us the home we wanted. I know it was a hard fought battle. Together we really made it happen. We could not have done it without you!I have one small disappointment though. I closed on my house yesterday...
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Reply from Jay Atterstrom
October 6th, 2023 04:15 PM
Thanks for the kind words Teresa! Yes, since your loan was not approved by another HUD Lender, we had quite a few more details to address - much more info. And even though we had things wrapped up in a couple of weeks, it was an "all hands...
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Several balls were dropped and/or mismanaged during this process which I do not feel was inherently Jay's fault; however, with this being the fourth home I've purchased, this was the least favorable experience by far. From not knowing significantly...
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Reply from Jay Atterstrom | Branch Manager | P...
September 4th, 2023 09:19 PM
Larissa, thanks for your feedback - we don't grow and improve without it. So as difficult as it might be for us to hear, it's ALWAYS encouraged and we do share it among the Team Members. Yes there were some technical challenges on this one....
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Mr. Jay sir, you are amazing! - and your team is awesome. I look forward to more transactions with you.
Jay and his team are nothing short of amazing! The level of expertise, precision and care that they take with your clients are stellar!
Jay kept us updated with current status and was always available as needed.
Reply from Jay Atterstrom
August 15th, 2023 03:35 PM
Thank you so much for your kind words Marco! I'm glad I could keep you informed and be available when you needed. It was a pleasure helping you.
Jay was able to answer all my questions and help me get through my first time home buyer process quickly and smoothly. He was very informative and patient with me. Very thankful for him and his team helping me get approved and into my new home....
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Jay was simply outstanding! He provided consistent and timely communication and education and helped my client through a process that could have been very overwhelming!
Great Work!
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About
The process to obtain a mortgage has changed drastically over the past few years. There's so much more to navigate today.
You need a Lending Partner who is thoroughly experienced dealing with loans originated in today's "reformed" and complex lending environment.
I have been structuring financial solutions for unique personal financial circumstances for the last 26 years. Prior to that, I spent 24 years in the residential and commercial construction business. That's an important combination of experience - especially as our housing inventory is depleted and clients are turning to new construction as an option. And new construction and renovation financing requires a specialist!
Call me and let's strategize about your circumstances.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Positions
- Primary Residential Mortgage Inc - Regional Branch ManagerFeb 1st, 2008 - Current
- Hebel USA - Vice PresidentMay 1st, 1998 - May 1st, 2000
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Memberships
- Plano Bicycle Association
- National Association of Mortgage Bankers
- North Texas Association of Mortgage Professionals
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 89357, CO 100518530, Virginia#MLO-70005VA)
- AR#89357
- MO#89357
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Gallery
Videos
Hobbies
- Road and Mountain Biking
- Fishing
- Backpacking
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Disclaimer
PRMI NMLS# 3094
Arkansas Securities Department AR Combination Mortgage Banker- Broker- Servicers License 11558. Colorado Division of Real Estate CO Mortgage Lender License Colorado Supervised Lender License SUP-4000201. Missouri Division of Finance, Missouri Mortgage Company License 3094. New Mexico Financial Institutions Division, New Mexico Mortgage Loan Company License. Oklahoma Department of Consumer Credit, Oklahoma Mortgage Lender License ML010027. This office is licensed and examined by the Texas Department of Savings and Mortgage Lending, Texas SML Mortgage Bank Registration Texas Office of Consumer Credit Commissioner, Texas SML Mortgage Bank Registration 10481-46726. Virginia Bureau of Financial Institutions, Virginia Lender License and Broker License MC-2248, NMLS 3094 (http://nmlsconsumeraccess.org). For refinance advertisements, that state, a reduction on monthly payment, please note: the total finance charges maybe higher, over the life of the loan.For Texas Residents Only Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.