Janet Lund

Name: Eden Prairie
Address: 2523 Wayzata Blvd Suite 200, Minneapolis, Minnesota, 55405
Telephone: +1-612-220-5210
Rating: 4.97

Mortgage Loan Officer | NMLS# 553788

Eden Prairie

4.97

(537)

At Luminate Home Loans, our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.

Mortgage

Mortgage Loan Officer

Contact Info

(612) 220-5210

Minneapolis, MN

https://www.janetlundloans.com/

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4.97

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Excellent communication

Janet is so kind ans patient!!! She walked us through all possible scenarios and knew everything we needed in order to make the most informed decision. This is not an easy task as we are a military family so we have different requirements and...

Janet was always willing to answer questions and share options. And keep us calm!

Janet was very communicative and asnwered all of mine and the buyers questions pormplty and with great customer service!

Well done Had both buyers in a 2 deal transaction and did a great job

Excellent service and comminication

Thanks Janet!

Amazing service from start to finish! From the pre-approval to the final closing, she was proactive, communicative, and helpful. She gave us great options and took the time to explain every detail alllowing us to feel confident that we got...

My grading and feedback is in line with continuous improvement. There is always room for improvement in any business process for better customer experience delivery. And I think there is benefit in that!

Reply from Janet Lund

April 7th, 2026 12:33 PM

Thank you for your feedback. I’m sorry to hear that your experience did not meet expectations.Throughout the process, I made every effort to provide timely communication, with responses typically within two hours. I also arranged for a mobile...