Ketelsen Davis Agency

Allstate Insurance Agent

Allstate Insurance Company - Des Moines,IA

4.6

(129)

Contact Info

https://www.ketelsendavisagency.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.6

(129)

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4.6

(129)

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After issues with communication from other insurance agencies I’m so glad I started working with Kelli Wiggs. Her communication is great, she is on top of everything, great at explaining things, and she is also super personable and nice. Highly...

Reply from Owner

June 25th, 2026 12:00 AM

Thank you so much for the great review, Bryn! We appreciate your valuable feedback.

Ketelsen Davis Agency has received a review with 5 star rating from Misty E

Reply from Owner

April 25th, 2026 12:00 AM

Thank you so much for the 5 stars, Misty!! We appreciate your business!

All State Claims is drastically unprofessional and non-communicative. Never received an adjuster for over a week. No one responded to us for over a month on the personal items we lost. We are still fighting to get our home reconstructed and...

EVERYONE HAS BEEN SO AMAZING TO US. Then our house burnt. I was so scared. Allstate specifically Janel's office has been so easy to work with. Its been a blessing to have them in our corner.you are in good hands with allstate especially if...

Reply from Owner

April 25th, 2026 12:00 AM

Thank you, Niki! We are always here for you anytime you need us.

I enrolled in an auto policy with Janel in 2020ish. At the beginning, it was great customer service. Always prompt. Now that she has grown, they NEVER answer the phone, call backs take up to a day.AND THE LAST kicker was the rude man (her only...

Janel is very kind, highly recommend her!

Reply from Owner

April 25th, 2026 12:00 AM

Thanks, Callie! We appreciate the kind words.

One of the most horrible customer service experiences I've ever had. This insidious woman sells products she either knows little or nothing about or just doesn't care. After having a lapse of insurance due to not having a vehicle for a while,...

Ketelsen Davis Agency has received a review with 5 star rating from Plavusa P

Went to office but never entered due to difficulties finding someplace to park in the area.

Ketelsen Davis Agency has received a review with 5 star rating from Jessica S

Reply from Owner

September 25th, 2025 12:00 AM

Jessica, thank you for the 5-star rating. We appreciate it!

11–20 of 129

About

Ketelsen Davis Agency Allstate Insurance is a trusted insurance agency in Des Moines, IA, providing personalized insurance solutions for individuals, families, and small businesses throughout Des Moines, West Des Moines, Ankeny, Urbandale, Johnston, Altoona, Clive, Waukee, and Polk County. We offer auto, home, renters, life, motorcycle, condo, and business insurance with expert local guidance. As a local Allstate agency, we help customers compare coverage, find available discounts, and protect what matters most with personalized service, responsive support, and dependable insurance solutions tailored to their needs.

Products & Services

Insurance Agent

Boat Insurance

Homeowners Insurance

Business Insurance

Auto Insurance

Flood Insurance

Life Insurance

Mortgage Insurance

Motorcycle Insurance

Property Insurance

Renters Insurance