

Jan Smith | Loan Officer Outside Sales | Prim...
Loan Officer Outside Sales
Primary Residential Mortgage - Salt Lake City, Utah

I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed.... Show More
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Jan Smith and her team are amazing. They simply will not let you down. This was my first home purchase and I am extremely happy with who I chose to use for this process. 5 Stars
Reply from Owner
August 26th, 2026 06:49 PM
Hi, Josh. Your feedback is highly appreciated. Thank you for the review!
Jan, my loan officer was wonderful. She went above and beyond in helping me to get in to my new home.
Reply from Owner
April 18th, 2026 08:17 PM
Hi, Elizabeth. Thank you so much for leaving us a stellar review!
Jan was knowledgeable about the process and walked me through it answering all my questions with a positive attitude
The only person who demonstrated competence was Jan Smith the loan officer.
If you’re a first time homebuyer or just buying a home this is a great place to use! Jan is very knowledgeable and helped me every part along the way!
Even though this transaction fell well outside the norm for a typical real estate transaction, Jan stayed a step ahead and had solutions ready to go when a few situations popped their angry little heads up. It was a pleasure to work with Jan!...
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Reply from Jan Smith | Loan Officer Outside Sa...
July 15th, 2025 04:14 PM
Thank you, Stephen, for sharing your experience. I'm glad I could keep things on track and tackle the unexpected challenges effectively. It's always my goal to be proactive and prepared, no matter how unique the situation might be. It was a...
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Was not updated werkly as other lender do. I have adked questiom about underwriting & wasnt even dire this was gonna vlosr
Jan was not only knowledgable, but she was accessible. Her virtual door was always open, and I knew I could reach out to her with any question at any time. Her colleague Mark was also on top of things, even helping me navigate my way through...
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Reply from Jan Smith
March 1st, 2025 04:34 PM
Thank you so much, Sandra! I'm thrilled to hear that you felt supported and that my virtual door was always open for you. It's important to me that my clients feel they can reach out anytime, so I'm glad I was able to be there for you. Mark...
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This is my third mortgage with Jan in over 20 years, she is the first person I think of when I need to apply for a mortgage.
This is my third mortgage through Jan in over 20 years, she is the first person I think of when I need to apply for a mortgage.
Reply from Jan Smith
September 4th, 2024 03:31 PM
I'm truly humbled by your review, Dustin. It's always a pleasure working with you for your mortgage needs. Your trust and loyalty over the past 20 years mean the world to me and the team at Primary Residential Mortgage, Inc. We look forward...
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About
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed. As a PRMI team member I always strive to be pleasant, hardworking, and willing to go beyond my job duties to help you and your customers throughout their transaction.
NMLS # 935216
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 935216
- OR#935216
- WA#MLO -935216
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Disclaimer
PRMI NMLS# 3094
PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lend.Oregon Division of Financial Regulation, Oregon Mortgage Lending License ML-1729. Washington-Department of Financial Institutions CL-3094. Washington Consumer loan company license (http://nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/3094)