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Jamie Stephenson, Ruoff Mortgage
Senior Loan Officer | NMLS 525372 | Ruoff Mortgage...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Always available for anything that we needed. The service was extra extraordinary.
Reply from Jamie Stephenson, Ruoff Mortgage
March 3rd, 2025 04:48 PM
Kevin, thank you so much for your kind words! I'm thrilled to hear that you felt well supported and that our service met your expectations. Being available and providing extraordinary service is always my goal, so it means a lot to hear your...
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Jamie was fabulous thru the entire process as well as her assistant. Never a question they didn't answer in a timely manner and never any issues along the way except for the loan butler not recognizing my bank. Jamie made this entire process...
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Reply from Jamie Stephenson, Ruoff Mortgage
March 1st, 2025 12:53 PM
Thank you so much, Vicki, for your kind words! It was a pleasure working with you and I'm thrilled to hear that you found the process enjoyable and straightforward. I understand the hiccup with the loan butler was a bit of a snag, but I'm glad...
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Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from Art A
Reply from Owner
April 18th, 2026 10:47 AM
Art, thank you so much for your positive feedback. It means a lot to hear that you had a great experience. I’m pleased I could be of help, and I'm grateful for the trust you placed in me and Ruoff Mortgage during the process.
Very professional experience.
Reply from Jamie Stephenson, Ruoff Mortgage
February 27th, 2025 03:47 PM
Mark, thank you so much for the kind words and the positive rating. I'm thrilled to hear you had a professional experience with us at Ruoff Mortgage. It's always our goal to provide the best service possible, and I'm glad we could meet your...
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Communication. Knowledgeable. Friendly. Upfront.
Reply from Jamie Stephenson, Ruoff Mortgage
February 4th, 2025 10:24 PM
Wow, Sharon, thanks for the awesome review! Those four words – communication, knowledgeable, friendly, upfront – are exactly what I strive for with every client. It means the world to me that you recognized that. Makes all the hard work worthwhile,...
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Jamie was so helpful throughout the entire process. She answered all of my questions quickly and made sure I knew what to expect at closing. Her assistant also helped a ton through out the loan application process. Thank you for everything!...
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Reply from Jamie Stephenson, Ruoff Mortgage
December 28th, 2024 07:24 PM
Hi Sydney! I'm absolutely thrilled to hear that you had a positive experience with us at Ruoff Mortgage. It was truly a pleasure to assist you throughout the whole process and I'm glad we could clear any doubts you had. We're always here to...
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JKnowledgeable
Reply from Jamie Stephenson, Ruoff Mortgage
December 26th, 2024 09:51 PM
I'm thrilled to hear that you had a positive experience, Amanda! Your feedback and 5-star rating mean the world to me. It was a pleasure helping you through the process at Ruoff Mortgage. If you have any questions in the future, don't hesitate...
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Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from Bamidele A
Reply from Owner
April 18th, 2026 10:47 AM
Thank you, Bamidele, for rating me and Ruoff Mortgage full 5 stars. I appreciate your feedback. Let me know if you need assistance in the future. - Jamie Stephenson, Ruoff Mortgage.
Great Communication
Reply from Jamie Stephenson
December 26th, 2024 09:51 PM
So glad to hear you had a great experience, Bamidele! Communication is key in our line of work at Ruoff Mortgage and I'm happy to know that I was able to meet your expectations. Thank you for taking out time to leave a 5-star review. I look...
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Jamie was so very patiemt as we navigated through this journey!
Reply from Jamie Stephenson, Ruoff Mortgage
December 18th, 2024 04:08 PM
Hi Dana, I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage. It was a pleasure assisting you on this journey. Your feedback is greatly appreciated, and I'm here if you need anything else in the future. Thanks...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Services
Renovation Loans
Refinance
Indiana Housing
USDA
Construction Loans
Jumbo Loans
VA
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Positions
- Ruoff Mortgage - Senior Loan OfficerMay 6th, 2024 - Current
- Caliber Home Loans - Sales ManagerFeb 1st, 2012 - May 3rd, 2024
Memberships
- MIBOR
- NMLS
Addresses and Serving Areas
Primary Serving Area
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- 525372
Awards
2024- 2025 Preside...
Scotsman Guide Rec...
MIBOR Affiliate of...
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Achievements
- MIBOR affiliate of the year
- Top 1% of Loan Originators
- President's Club Recognition
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Hobbies
- Spending time with family and friends
- Co-Marketing with referral partners
- Visiting States and Countries that I have not visited prior
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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