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Jamie Freeze, Ruoff Mortgage

Name: Ruoff Mortgage - North Fort Wayne
Address: 1308 S Randolph St Unit D, Garrett, Indiana, 46738
Telephone: +1-260-553-1133
Rating: 4.94

Senior Loan Officer

Ruoff Mortgage - North Fort Wayne

4.94

(167)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 553-1133

Garrett, IN

https://www.ruoff.com/jamiefreeze

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(167)

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Jamie continuously made the process fun and enjoyable

Jamie was amazing to work with again. She made the entire refinancing process a breeze. She went above and beyond. We highly recommend Jamie and her team!

Reply from Jamie Freeze, Ruoff Mortgage

March 16th, 2026 04:10 PM

It's great to hear that my efforts made your refinancing process seamless, Andrea. Your recommendation means a lot to me. If there's anything more I can assist you with, please don't hesitate to reach out.

It was super easy, fast and communication was great!

Reply from Owner

March 14th, 2026 12:04 PM

I'm pleased to know that the process went smoothly and that communication met your expectations, Chris. Should you have any other questions or need further assistance, feel free to reach out to me.

Communication and ease of the process with loan butler

Reply from Jamie Freeze, Ruoff Mortgage

March 13th, 2026 04:09 PM

I'm glad to hear that you found the communication and loan process straightforward, Christopher. If you have any further questions or need assistance, don't hesitate to contact me.

Jamie Freeze, Ruoff Mortgage has received a review with 5 star rating from Gloria M

Reply from Owner

March 13th, 2026 05:06 PM

I appreciate your positive rating, Gloria. If you ever have any questions or need assistance, feel free to reach out to me.

Jamie is very personable and friendly, we always enjoy our encounters with her. She is well organized, knowledgeable and answers questions quickly. She is an asset to your company!!!

In a day and age where "customer service" is a bit of an oxymoron, Jamie was amazing; she went above and beyond. Having gone through this process before, Jamie exceeded expectations and was a bright spot the entire way. Communication is key...

Reply from Jamie Freeze, Ruoff Mortgage

February 23rd, 2026 12:56 AM

Wow! It's gratifying to hear how positive your experience was, Jason. I aim to provide clear communication and go beyond expectations for every client. Your satisfaction and recommendation mean a lot to me. If there's anything else you need...

Jamie was very involved and attentive through the entire process. Thank you Jamie.

Reply from Jamie Freeze, Ruoff Mortgage

February 23rd, 2026 12:57 AM

I'm glad to hear you felt supported throughout the process, Jennifer. It was so great working with you too! Please feel free to reach out anytime in the future.

was very friendly and explained the process each step of the way.

Reply from Jamie Freeze, Ruoff Mortgage

February 23rd, 2026 12:57 AM

It's great to hear that you found the process clear and friendly, Michelle. I aim to make everything understandable and approachable, so your feedback is much appreciated. If any questions arise or if you need further assistance in the future,...

Jamie Freeze, Ruoff Mortgage has received a review with 5 star rating from Taylor H

Reply from Owner

February 23rd, 2026 12:57 AM

I appreciate the positive rating, Taylor. If there's ever anything you need, feel free to reach out.

61–70 of 167

About

I’m a Mortgage Loan Officer with Ruoff Mortgage proudly serving Garrett, DeKalb County, and Northeast Indiana. Garrett isn’t just where I work, it’s my hometown. I was born and raised here and love helping families in the community I grew up in achieve their homeownership goals. Backed by Ruoff Mortgage, the #1 mortgage company in Indiana, I help clients confidently navigate the home financing process with personalized guidance and trusted expertise. I work with first-time homebuyers and experienced homeowners exploring refinancing, home improvements, or debt consolidation, making the mortgage process simple, smooth, and stress-free. NMLS 1580657

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Construction Loan

Fixed Rate Mortgages

USDA Loans