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James Serrano - Sr. Loan Originator NMLS 1130365

James Serrano

Sr. Loan Originator NMLS 1130365

James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking.... Show More
Mortgage
Mortgage Loan Officer
Contact Info
(480) 378-2343
Tempe, AZ
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Reviews from Web
  • Experience
    A
    Angela G S
    Surprise, AZ
    Posted on November 2nd, 2021 04:31 PM
    James is great with communication, making sure to be clear on what is needed, and willing to explain things thoroughly. We used James for when we bought/built our home last year, and he was so helpful then, so we used him this year for our...
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  • Experience
    J
    Jordan X M
    Buckeye, AZ
    Posted on October 25th, 2021 11:28 AM
    Great experience, wasn’t stressful at all.
  • Experience
    M
    Mercedes T
    Phoenix, AZ
    Posted on October 20th, 2021 05:30 AM
    Overall the process was smooth and James was very knowledgeable and attentive to my questions/needs.
  • Experience
    C
    Candyce M G
    Queen Creek, AZ
    Posted on October 8th, 2021 10:10 PM
    James was awesome, easy to talk to, very personable, and very knowledgeable. We worked well together, and I would highly recommend him.
  • Experience
    T
    Tyler L
    Queen Creek, AZ
    Posted on October 4th, 2021 02:51 PM
    Thank you, James was great
  • Experience
    G
    Gwendolyn M
    Phoenix, AZ
    Posted on September 30th, 2021 11:30 PM
    all of my questions answered throughly and promptly. James is always pleasant, honest and professional. Enjoyed working with him from beginning to end for financing of our new home. James never hesitated to go above and beyond at keeping me...
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  • Experience
    A
    Ashlee M P
    Surprise, AZ
    Posted on September 30th, 2021 10:56 AM
    James is always awesome to work with! He’s very personable and helps out in making the process so much easier! We will always come to James whenever we need to refinance or buy a new home!
  • Experience
    A
    Amara J
    Peoria, AZ
    Posted on September 29th, 2021 11:27 AM
    It went smoothly no issues and on the other hand, the only thing I found was the length of the building period instead of 6months it took 10months to be completed.
  • Experience
    P
    Paul L
    Mesa, AZ
    Posted on September 25th, 2021 12:05 PM
    From start to finish working with James and NFM was excellent. There was constant communication and everything was always explained perfectly. James was available any time at any day. He made the process easy and made me feel like he really...
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  • Experience
    S
    Sarah N
    Scottsdale, AZ
    Posted on September 23rd, 2021 02:08 PM
    James was awesome from the start. He went the extra step to clearly communicate everything. He was available for questions or concerns and alway replied right away. He was as committed and excited for us to get our new property as we were!...
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    About
    James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience. James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
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    Addresses and Serving Areas
    Other Serving Areas
    Tempe, AZ

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 1130365