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James Serrano - Sr. Loan Originator NMLS 1130365

James Serrano

Sr. Loan Originator NMLS 1130365

James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking.... Show More
Mortgage
Mortgage Loan Officer
Contact Info
(480) 378-2343
Tempe, AZ
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Reviews from Web
  • Experience
    D
    Dustin J
    Glendale, AZ
    Posted on November 7th, 2018 04:23 PM
    James is very thorough during the loan process and explained to us what needs to be done and NOT in order to have a smooth closing. He is definitely one of the best in this business than I know.
  • Experience
    J
    Jack E
    San Tan Valley, AZ
    Posted on October 30th, 2018 04:59 PM
    pleasant experience!
  • Experience
    R
    Richard R
    Surprise, AZ
    Posted on October 27th, 2018 05:03 AM
    James was very thorough and always very helpful. At any time I would call and leave a voice mail he would get back to me quickly. I like that! When asking questions he always explained the reason. And at times he would stay on the line with...
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  • Experience
    D
    David R
    Phoenix, AZ
    Posted on October 24th, 2018 11:42 PM
    James, Ryan and the entire NFM bent over backwards for us to provide the best experience, rates, and benefits possible. You guys are the best, thank you so much for all your hard work on our behalf.
  • Experience
    T
    Tina M
    Tolleson, AZ
    Posted on October 22nd, 2018 04:56 PM
    James was great to work with! James always answered are questions promptly and was very responsive. to all of our concerns. Thank you
  • Experience
    J
    Joseph S
    Glendale, AZ
    Posted on October 22nd, 2018 02:16 PM
    I really appreciated the communication that was provided and they quick and expedient service
  • Experience
    G
    Gregg L
    Munds Park, AZ
    Posted on October 21st, 2018 08:16 PM
    Great communication throughout the process.
  • Experience
    V
    Vincent L
    Surprise, AZ
    Posted on October 2nd, 2018 08:42 AM
    James and his team were very professional, efficient, and really got the job done! They never gave up, and for that we are incredibly grateful. He put in long hours and really worked hard. My family appreciates his efforts and would definitely...
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  • Experience
    A
    Alexis W
    Peoria, AZ
    Posted on September 6th, 2018 03:28 PM
    Great communication! James was professional and very knowledgeable. He went to extra mile to explain my different options and made sure I understood my loan and the loan process.
  • Experience
    J
    Jami E
    Posted on August 27th, 2018 07:56 PM
    James cares about each customer and what is best for them. He is very patient and is willing and able to explain anything that his customers are wanting to understand, to help them feel comfortable. James is not greedy, he doesn't do things...
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    About
    James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience. James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
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    Addresses and Serving Areas
    Other Serving Areas
    Tempe, AZ

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 1130365