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James Serrano - Sr. Loan Originator NMLS 1130365

James Serrano

Sr. Loan Originator NMLS 1130365

James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking.... Show More
Mortgage
Mortgage Loan Officer
Contact Info
(480) 378-2343
Tempe, AZ
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Reviews from Web
  • Experience
    O
    Olav D
    Surprise, AZ
    Posted on June 4th, 2019 02:40 PM
    We were told by another lender we would not get approved much less make through underwriting. We had an unusual situation with our loan and James was confident, encouraging and on top of things throughout the entire process. He made this such...
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  • Experience
    A
    Antony L
    Phoenix, AZ
    Posted on June 2nd, 2019 11:10 PM
    Jame's was very helpful and answered any and all questions he could about the loan process. He was also helpful in working around schedules and staying on top of everything the whole time.
  • Experience
    G
    George B
    Phoenix, AZ
    Posted on June 2nd, 2019 04:00 PM
    James was pleasant to work with, made me feel like like my loan application was top priority and kept me up to date throughout the loan process. I would definitely refer James to friends and family.
  • Experience
    A
    Alisa M
    Tolleson, AZ
    Posted on June 2nd, 2019 03:25 AM
    Very helpful throughout the process. Always available if I had questions regarding the process.
  • Experience
    D
    Diane L
    Gilbert, AZ
    Posted on May 28th, 2019 06:50 PM
    I really enjoyed working with James and he was so patient guiding me through the process and my thousands of questions. Thank you James
  • Experience
    B
    Bo A
    Phoenix, AZ
    Posted on May 22nd, 2019 06:42 AM
    James was eager to answer any questions that I had and he helped me through many new financial terms, functions, proceedings, etc. He metaphorically held my hand through this, was a very patient, and was a friendly guide for me. He explored...
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  • Experience
    S
    Silverio M
    Glendale, AZ
    Posted on May 21st, 2019 08:04 PM
    Communication was great!
  • Experience
    I
    Irja M
    Buckeye, AZ
    Posted on May 14th, 2019 01:30 PM
    NFM Lending is a organizations that puts your needs first. James Serrano and Ryan Sandell made us feel like we were their only customers even though I'm sure their players were full.
  • Experience
    J
    James R
    El Mirage, AZ
    Posted on April 30th, 2019 11:37 PM
    James was very helpful through our entire home buying experience. Being first time home buyers we had plenty of questions and James never hesitated to answer each and every one of them as quickly as he could.
  • Experience
    V
    Victor O
    Tolleson, AZ
    Posted on April 30th, 2019 02:50 AM
    Working with James was an awesome experience.
    • 411–420 of 538
    About
    James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience. James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
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    Addresses and Serving Areas
    Other Serving Areas
    Tempe, AZ

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 1130365