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James Serrano - Sr. Loan Originator NMLS 1130365

James Serrano

Sr. Loan Originator NMLS 1130365

James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking.... Show More
Mortgage
Mortgage Loan Officer
Contact Info
(480) 378-2343
Tempe, AZ
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Reviews from Web
  • Experience
    R
    Rachel J
    Peoria, AZ
    Posted on April 17th, 2020 12:36 AM
    James was excellent in making my refi as easy as possible. Everything was done electronically which made the process so easy. I would highly recommend James, he was on top of any questions I had and helped me understand the process. Thank you...
    read more
  • Experience
    A
    Alan E
    Avondale, AZ
    Posted on April 4th, 2020 01:30 PM
    James was very attentive and timely in answering our questions. He was very knowledgeable about lending options. He made sure to keep us informed of next step processes. James was amazing to work with!
  • Experience
    J
    Jose A
    Glendale, AZ
    Posted on April 4th, 2020 12:02 PM
    Everything was clear and transparent, I was informed about every step of my process, and the very professional attention of James was the cherry of the cake. Thanks!!!
  • Experience
    E
    Edgar Z
    Phoenix, AZ
    Posted on April 3rd, 2020 03:36 PM
    I liked that James was responsive and accessible all the time. Great communication, and variety of ways to connect such as email and text messaging is a plus.
  • Experience
    M
    Melissa A
    Phoenix, AZ
    Posted on March 31st, 2020 05:19 PM
    The refinance process through NFM Lending and with James Serrano went by surprisingly smooth. The process was quick and easy and I appreciated the fact that 99% of the process was able to be completed electronically. I also appreciated the...
    read more
  • Experience
    N
    Nichole M
    Phoenix, AZ
    Posted on March 15th, 2020 02:23 PM
    Great company to work with :)
  • Experience
    J
    James W
    Glendale, AZ
    Posted on March 14th, 2020 10:45 PM
    James Serrano was the epitome of professionalism. As a first time home buyer James was extremely informative and answered our questions no matter how trivial. James was always available no mater the day of the week or the time of day. He made...
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  • Experience
    C
    Curtis A
    Phoenix, AZ
    Posted on March 12th, 2020 01:31 AM
    Seamless!
  • Experience
    F
    Frank C
    Tolleson, AZ
    Posted on March 9th, 2020 12:44 PM
    It was a great working with James,and appreciate the help he provided .again thank you.
  • Experience
    M
    Miguel R
    Phoenix, AZ
    Posted on March 6th, 2020 03:57 AM
    James did a great job explaining the process and options. He is easy to work with and does a great job communicating.
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    About
    James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience. James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
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    Addresses and Serving Areas
    Other Serving Areas
    Tempe, AZ

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 1130365