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James Serrano - Sr. Loan Originator NMLS 1130365

James Serrano

Sr. Loan Originator NMLS 1130365

James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking.... Show More
Mortgage
Mortgage Loan Officer
Contact Info
(480) 378-2343
Tempe, AZ
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Reviews from Web
  • Experience
    J
    Juan G
    Glendale, AZ
    Posted on September 19th, 2020 04:07 AM
    James was very knowledgeable, friendly and very professional, he always answered all my questions and concerns timely. Overall a great experience.
  • Experience
    S
    Sandra G
    Peoria, AZ
    Posted on September 14th, 2020 06:26 PM
    James did an amazing and fast process of our purchase of the house, thanks 😊
  • Experience
    E
    Evan H
    Phoenix, AZ
    Posted on September 4th, 2020 04:13 PM
    James communicated with us throughout the process and answered all our questions. The final few days before closing were a little hectic with getting everything signed but we were able to get everything in and close on time.
  • Experience
    J
    Jacob P
    El Mirage, AZ
    Posted on August 30th, 2020 01:57 PM
    Excellent communication and prompt response time.
  • Experience
    L
    Levon P
    Peoria, AZ
    Posted on August 30th, 2020 03:36 AM
    Me. James was amazing. Ultimate professional. I was aware of all that was needed and what steps needed to be taken. He was there from start to finish. Was available and responded to all my questions. He went above and beyond for his company....
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  • Experience
    R
    Rosario R
    Tolleson, AZ
    Posted on August 29th, 2020 01:01 PM
    It’s happen so quickly! We are very satisfied with everything
  • Experience
    M
    Mark S
    Tempe, AZ
    Posted on August 29th, 2020 01:47 AM
    James Serrano with NFM lending was truly amazing to work with and I could not have asked for a more professional, knowledgeable, and helpful lender. He made my first home purchase in Arizona a low stress, smooth and efficient process. James...
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  • Experience
    J
    Jennifere P
    Surprise, AZ
    Posted on August 26th, 2020 03:44 PM
    James help me through all the procedures step by step. Anything i didnt understand he would reply right away, very professional. thank you James
  • Experience
    M
    Michael C
    El Mirage, AZ
    Posted on August 24th, 2020 07:10 PM
    We had some bumps in the road that could have been avoided. My wife's brother died and we had to open up a account that we communicated to James when it happened. When we got to the end of the approval process, it was made to look like we would...
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  • Experience
    H
    Hannah G
    Buckeye, AZ
    Posted on August 18th, 2020 03:35 PM
    James was great to work with. He kept the communication lines open in the good and challenging times. There were a few hiccups that could have been avoided based off the processing team that caused a delay in the second closing date as well...
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    About
    James has been a loan originator with the Sandell Team for 2 years and has gained a firm knowledge of the mortgage business. Before joining the industry, he won multiple awards for his outstanding customer service while working in banking. His strong foundation in customer service and excellent communication skills ensure he will be there for you through every step of the loan closing process. James prides himself on going great lengths to make sure his buyer’s loan closes on time. He will do everything in his ability to give you a smooth, stress-free home buying experience. James was born and raised in the west valley and loves representing his state by cheering on both the Diamondbacks and the Cardinals with his fiancé, Alyssa.
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    Addresses and Serving Areas
    Other Serving Areas
    Tempe, AZ

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 1130365