James McKenna at CrossCountry Mortgage

Name: James McKenna at CrossCountry Mortgage
Address: 530 Chestnut St Suite 202, Union, New Jersey, 07083
Telephone: +1-973-271-2240
Rating: 4.97

Senior Loan Officer | NMLS #234353

4.97

(41)

Mortgage

Mortgage Loan Officer

Contact Info

(908) 252-4945

Union, NJ

https://www.ccm.com/James-McKenna

Location & Business Hours

Friday

08:30 AM to 05:00 PM

Saturday

closed

Sunday

closed

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4.97

(41)

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Experience.com

4.94

(20)

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5.0

(4)

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5.0

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Jim, Was able to generate a range of options and responded promptly to allay any questions or concerns.

Jim McKenna of Cross-Country really worked for us! We wanted to "slow walk" the mortgage process because of anticipated rate decreases by the Fed, and were able to close at a rate that was 0.5% less than that originally quoted. Although snags...

James was extremely communicative and, although "snags" arise in every financial transaction, James ironed out every problem that arose. He also was extremely pleasant to deal with. I highly recommend him!

Reply from James McKenna

January 27th, 2026 03:12 PM

I'm pleased to know that my communication and problem-solving efforts made your experience a positive one, Judith. It's important to me to navigate any challenges that come up smoothly and make the process as pleasant as possible for you. Thank...

We could not have secured our home without Jim. He was patient, thorough, responsive, and could not have been a better ally for us in securing a mortgage for our first home. Thank you, Jim!

Reply from James McKenna

January 19th, 2026 08:27 PM

Thank you for your kind words, Thomas. I'm glad to hear that my support and responsiveness made a positive impact on your journey to securing a home. It was important to me to be a reliable ally in the process. Congratulations on your first...

James McKenna at CrossCountry Mortgage has received a review with 5 star rating from Terrena W

Mr. McKenna explained the process to me from beginning to end. He was available at all times to answer any questions that I had as he was very responsive. The process was smooth and fairly easy.

Reply from James McKenna

December 30th, 2025 05:37 PM

I'm grateful for your positive feedback, Terrena. I'm pleased to hear that the process was smooth and that my explanations were helpful. Being available to answer your questions is a priority, and it's great to know this contributed positively...

I ended up getting a mortgage through my bank along with down payment assistance, but before I went with that option, Jim was such a wonderful resource and kind soul to talk over any questions I had. He is so generous with his time and expertise....

Jim was eager to help and always available to answer questions. He went above and beyond to get things done and made it a smooth process!

Reply from James McKenna

July 21st, 2025 06:33 PM

Martin, I'm really pleased to hear that you found the process smooth and that I could assist with your questions. Going above and beyond for clients like you is important to me, and I'm glad it made a difference in your experience. Thank you...

I feel grateful to have worked with Jim McKenna and his team at Cross Country. I would recommend using their services to anyone in the home purchasing process as they will guide you every step of the way. You can trust their expertise to ensure...

Reply from James McKenna

June 7th, 2025 01:09 PM

I'm delighted to hear that you had a memorable first home buying experience with our team. It was a pleasure assisting you, and I appreciate your trust and recommendation. Thank you for your kind words, Alana.

I really appreciated Jim's availability and willingness to field questions. As a first time home buyer, understanding the intricacies of the process was a challenge. I found myself consistently coming up with questions or wanting more clarity...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Union, NJ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #234353 | Branch NMLS #1600235

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage