Jake Healy at CrossCountry Mortgage
Senior Loan Officer | NMLS #1028904
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons... Show More
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Very easy. Always available for question and going over everything. Jake was great and helped me out a lot
Consistently denied receipt of my documents after several submissions, too arrogant to accept faults and mistakes, does not return calls nor respond to emails, picks and chooses who gets pre-approved, extremely rude and unprofessional.
Reply from Jake Healy at CrossCountry Mortgage
October 2nd, 2025 07:44 PM
Hi Alfred, I'm sorry you are not approved for the amount that you were expecting. I tried explaining it to you multiple times. Leaving me poor reviews and threatening me as being discriminatory because you aren't satisfied with your pre-approval...
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Consistently denied receipt of my documents after several submissions, too arrogant to accept faults and mistakes, does not return calls nor respond to emails, picks and chooses who gets pre-approved, extremely rude and unprofessional.
Reply from Owner
February 24th, 2022 12:00 AM
Hi Alfred, I'm sorry you are not approved for the amount that you were expecting. I tried explaining it to you multiple times. Leaving me poor reviews and threatening me as being discriminatory because you aren't satisfied with your pre-approval...
read more
Jake and his team were competent, efficient and responsive to any emails or texts I sent. They made for an extremely smooth transaction. Excellent experience working with Jake.
Jake kept me informed every step of the way on what I had to do next. He helped take the stress out of my refinance process
Jake as attentive and available throughout the entire process. He worked hard to get the best possible deal. I appreciate his work ethic. He will absolutely. Are sure you are taken care of and comfortable.
Jake was always quick to reply to any questions or concerns we had. Was a pleasure to work with and would highly recommend to friends or family to reach out to Jake at Total Mortgage.
We had pretty rough ride with our purchase, the sellers's lawyers were very slow and were making lots of mistakes that required back and forth. This caused lots of delays, but Jake pushed through and made sure that everything was ready from...
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First time home buyer. Jake made the process seamless and easy. I recommend Jake if you’re ever interested in refinancing or purchasing a home. His prompt responses and and reassurance made the process so much easier! 10 stars if possible
Wonderful experience, knowledgeable, constant communication, and comfortably broke down each step of the home buying process. Jake and his team were constantly updating me about the work they had done and would address and simply fix mistakes...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1028904 | Branch NMLS #1623515
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1028904
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095