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Jae Goess & The Dream Team at ALCOVA Mortgage
Branch Partner

Having over two decades of knowledge, I specialize in guiding homebuyers, homeowners, & real estate investors through the complexities of mortgage lending. Whether you're purchasing your first home, refinancing, or expanding your investment... Show More
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Reviews from Web
Jae was patient with me and kept me advised of the status of my loan process. Texts, phone calls and emails were sent to kept us on track. She is very professional and knowledgeable. Would recommend to anyone seeking a mortgage.
Reply from Jae Goess
October 19th, 2025 02:17 PM
Calvin, it's great to hear that you felt supported and informed throughout the loan process! Keeping communication open is something I prioritize to ensure everything stays on track. Thank you so much for your recommendation. If you ever need...
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Jae is what made it so great! She was so knowledgable, friendly, trustworthy and available. It is not often that you meet someone these days that offers such warm and genuine customer sevice. Jae makes you kmow that you are in good hands from...
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Reply from Jae Goess
October 8th, 2025 08:50 PM
Cynthia, Im honored. You made my week sweet friend! Your kind words mean so much. It was SO nice to finally meet you both! It's meaningful to hear that you felt well supported throughout your home buying journey. Your recommendation is greatly...
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Jae Goess & The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Gloris P
Reply from Owner
March 24th, 2026 04:41 PM
I'm grateful for the 5-star rating, Gloris. Your feedback is much appreciated! xoxo
Very helpful and kept us
Reply from Jae Goess
October 7th, 2025 02:37 PM
I appreciate your feedback Darlene! It's great to know I could be helpful throughout the process. You and Rodney stay amazing, and call me anytime!
We had such an amazing experience with Jae! She went the extra mile for us and we had plenty of road blocks along the way and she didn’t let that stop her she just found another way around the situation and she was so happy and pleasant throughout...
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Reply from Owner
March 24th, 2026 04:33 PM
Having the chance to work with you was uplifting, Caitlin. Your kind words and recommendation truly mean a lot. If there’s ever anything else I can assist with in the future, please don’t hesitate to reach out!
Jae was so amazing! She helped us with everything and answered all of our questions! She went the extra mile even in our challenging case but she didn't let that stop her! If I ever buy another house I will most definitely get in touch with...
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Reply from Jae Goess
October 6th, 2025 05:03 PM
Caitlin, thank you for sharing your experience. I'm truly glad to have been able to assist you through this journey! It's always my goal to support my clients as best as I can, and it's rewarding to hear that you felt supported throughout....
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Jae was exceptional!! I would Highly recommend her and Alcova. Jae went above and beyond to help us through the entire process. I was able to keep up with the application process through the portal. The portal was very easy to use.
Reply from Jae Goess
October 6th, 2025 01:21 PM
Congratulations again Jennifer and welcome to Greenville! ;] It's wonderful to hear that the portal helped make the application process easier for you. Thank you for your kind words and recommendation. I'm glad I could support you every step...
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First of all, we were so excited to meet Jae face to face at our closing. She did not have to do that, but took time from her busy schedule to be there. Jae was a fantastic person to work with. Even though we had not met in person, she communicated...
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Reply from Jae Goess
October 6th, 2025 01:23 PM
Congratulations again on your new home!! I'm so glad we could finally meet in person and I'm pleased to hear the communication throughout the process was clear and effective. It's always my aim to make sure my clients feel informed and comfortable...
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Jae was very communicative, patient, and knowledgeable about a variety of lending options and programs. Ultimately, we went with a USDA mortgage that she made feel like a breeze. I was not expecting such an easy process as she worked closely...
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Reply from Jae Goess
October 3rd, 2025 08:55 PM
Thank you for your kind words Kassie and it was wonderful to finally meet you in person! ;]. I'm glad that I could assist you and help make the process feel easy. Working closely with Laura to ensure a smooth experience, especially with your...
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I really enjoyed working with Jae and team, they made the whole process fast and smooth. Jae answered questions promptly and offered great advice.
Reply from Owner
March 24th, 2026 04:33 PM
I'm glad to hear you had such a positive experience, Paelios. Ensuring the process is both fast and smooth is something I strive for, and I'm pleased that my advice and prompt responses were helpful. Should you have any more questions or need...
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About
Having over two decades of knowledge, I specialize in guiding homebuyers, homeowners, & real estate investors through the complexities of mortgage lending. Whether you're purchasing your first home, refinancing, or expanding your investment portfolio, I provide expert advice & mortgage solutions that make the process clear & straightforward.
With a focus on building connections & not another cookie-cutter experience, I’m committed to helping you secure the right loan for your unique needs. I pride myself on transparent communication, efficient service, & a client-first approach to ensure you feel confident at every step of your home financing journey. Ready to achieve your homeownership or investment goals? Let’s get started today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
NC Housing--Down Payment Assistance Programs
Self Employed Bank Statement Programs
Fix and Flip Programs
VA Residential Mortgage Lending
FHA Residential Mortgage Lending
USDA Residential Mortgage Lending
Conventional Home Loans
Construction Home Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 185851
- NC I-147591
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance