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Jae Goess & The Dream Team at ALCOVA Mortgage
Branch Partner

Having over two decades of knowledge, I specialize in guiding homebuyers, homeowners, & real estate investors through the complexities of mortgage lending. Whether you're purchasing your first home, refinancing, or expanding your investment... Show More
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Reviews from Web
Alcova Mortgage, specifically Jae Goess, was amazing to work with on the recent purchase of our home. I had told Jae that I would have lots of questions and she said anything I had to ask she would answer. She went above and beyond to make...
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Reply from Owner
March 24th, 2026 04:35 PM
I'm grateful for your kind words, Tammy. It was important to me that you felt comfortable throughout the process, and I'm glad I could assist with your questions. Your intention to recommend ALCOVA Mortgage means a lot. If there's ever anything...
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Jae was amazing. This was our first time purchasing a home and I had a lot of questions and Jae never hesitated to answer any questions I had. We have chatted several times outside of this business and it has been wonderful making a new friend...
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Reply from Jae Goess
August 18th, 2025 03:51 PM
Thank you, Tammy, for sharing your experience! I'm truly glad I could assist you through the home-buying process and answer all your questions. I am so excited to see you new place! And of course, maybe visit the shop soon to see what new goodies...
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Jae's availability, quick response, helpful and understanding of the loan process made our experience easy, exciting and reduced any anxiety.
Reply from Jae Goess
August 10th, 2025 12:01 PM
Thank you for your kind words Jeff! I'm really glad to know that my availability and quick responses helped make the loan process smoother for you. Making your experience easy is always my goal! If there's anything else I can assist you with...
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GREAT people to work with. Highly recommend!
Reply from Owner
March 24th, 2026 04:36 PM
I appreciate your review and recommendation, Lina. It's wonderful to know you had a positive experience. If there's anything more we can assist you with, we are just a call away!
We really enjoyed how friendly Jae was to us, quick to respond when we needed her help, and very resourceful to all of our questions
Reply from Jae Goess
August 6th, 2025 03:58 PM
Lina, I appreciate your thoughtful review! I'm glad to hear that you found my approach helpful and responsive. If you have any more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing to work with...
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Jae and her team are hands down the most personable, professional, and helpful mortgage brokerage I’ve worked with. From start to finish, they made the entire process feel smooth and stress-free. Jae was always available to answer questions,...
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Reply from Owner
March 24th, 2026 04:37 PM
Thank you, Ronnie, for your fantastic feedback! I'm glad to hear that you felt supported throughout the process. My goal is to make each step as clear and stress-free as possible, so it's rewarding to know that came through for you. If there's...
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Jae was absolutely incredible, extremely knowledgeable, always accessible whenever I had questions, and genuinely one of the kindest people I’ve worked with. She made the entire process smooth and stress-free.
Reply from Jae Goess
August 1st, 2025 12:22 PM
Thank you so much, Ronnie, for your extremely kind and thoughtful review. It was an absolute pleasure working with you again and I look forward to many more in the future! And the pool party in your new pool of course! ;]
I would say it was great because of how smooth the process went, after we got througu the tough parts . Everything was explained very well to us, on what we needed to do in order to buy a house
Reply from Jae Goess
July 28th, 2025 02:55 PM
Thank you, Erica, for sharing your experience. I'm pleased to hear that the process was smooth after we navigated the challenging parts together. Making sure everything is clearly explained is important to me, so I'm glad to know it helped....
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Jae is awesome I highly recommend her and Alcova to anyone looking for a great home buying process!
Reply from Owner
March 24th, 2026 04:38 PM
I appreciate your recommendation, Daniel and congrats again on your new home!. It's great to know that your home-buying experience was positive. Should you have any questions or need further assistance in the future, I'm here to help. ;]
Jae it's super awesome. She explained everything thoroughly and helped me through every question that I have on top of that. She has a great personality and was a pleasure to work with Closing on my loan. Thank y'all so much!
Reply from Jae Goess
July 28th, 2025 02:54 PM
I'm really grateful for your generous words, Daniel. It’s wonderful to hear that I could help make the process clear and enjoyable for you! If you need anything in the future, please feel free to reach out. Thank you again for choosing to work...
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About
Having over two decades of knowledge, I specialize in guiding homebuyers, homeowners, & real estate investors through the complexities of mortgage lending. Whether you're purchasing your first home, refinancing, or expanding your investment portfolio, I provide expert advice & mortgage solutions that make the process clear & straightforward.
With a focus on building connections & not another cookie-cutter experience, I’m committed to helping you secure the right loan for your unique needs. I pride myself on transparent communication, efficient service, & a client-first approach to ensure you feel confident at every step of your home financing journey. Ready to achieve your homeownership or investment goals? Let’s get started today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
NC Housing--Down Payment Assistance Programs
Self Employed Bank Statement Programs
Fix and Flip Programs
VA Residential Mortgage Lending
FHA Residential Mortgage Lending
USDA Residential Mortgage Lending
Conventional Home Loans
Construction Home Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 185851
- NC I-147591
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance