Jacob O'Donnell
Senior Mortgage Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Jacob is very knowledgeable and helpful and the entire process was very easy. My one complaint is the appraisal process. The automated system came in well below an actual in person appraisal that had just been done on the property. Everything...
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Reply from Jacob O'Donnell
October 6th, 2025 12:58 AM
It's great to hear that you found the process easy and appreciated my assistance, Micah. I understand your concern about the appraisal process, and I'm sorry to hear it didn't meet expectations. If you have any further questions or need help...
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Jacob made the loan process so much easier. He was so helpful with the process, if I had any questions he was right there to help. Jacob's expertise in the loan process was invaluable to both of us.
Reply from Jacob O'Donnell
October 5th, 2025 11:29 AM
I'm pleased that I could assist in making the loan process easier for you, Gerald. Providing support and addressing any questions you had is important to me. I'm glad my expertise was valuable to both of you. If there's anything else you'd...
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Friendliness and ease of having direct contact with Jacob.
Reply from Jacob O'Donnell
October 4th, 2025 12:54 PM
I'm glad you found it easy to have direct contact with me, Julianne. Friendliness is something I strive to maintain in all my interactions. If there's anything else you need or would like to discuss, feel free to reach out.
My Loan Officer, Jacob O'Donnell exhibited Friendly, Professional Service. He explained everything to me in a clear concise manner. My decision was based on very informed information from my own knowledge of the Mortgage Industry and the Expertise...
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Reply from Jacob O'Donnell
October 3rd, 2025 12:37 PM
I'm pleased to know that you found my service both friendly and professional, Benetta. Providing clear and concise explanations is important to me, especially when working with someone knowledgeable in the mortgage industry. It's great to hear...
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Jacob was friendly to deal with, very helpful with jumping the hurdles we had to overcome and very helpful throughout the whole process. Also very good at keeping me updated throughout the process.
Reply from Jacob O'Donnell
October 1st, 2025 12:36 PM
It's great to hear that you found me friendly and helpful throughout the process, Robert. I aim to keep clients informed and assist in overcoming any challenges that arise. If there's anything more I can do for you in the future, please don't...
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Our first loan representative was very good at keeping us informed of what to do next and our options until we got to a point where it seemed the total mortgage and debt consolidation was over what we qualified for. He kept working some options...
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Reply from Jacob O'Donnell
September 29th, 2025 06:29 PM
I'm glad I could assist you in continuing the process and bring everything to completion, Brenda. I understand how confusing such situations can be, and it's great to know that we found a solution together. If there's ever anything else you...
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Mr. O'Donnell talk to me like a true Friend because he explains everything and a way so like a person like me can understand what is going on. He stay on top of business with you, made sure you didn't have to act fast. Overall he's a good smart...
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Reply from Jacob O'Donnell
September 29th, 2025 10:12 AM
I'm glad to hear that our conversations were clear and helpful for you, Rodney. I strive to provide information in an accessible manner and to ensure you're comfortable and informed throughout the process. If there's anything more I can do...
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Jacob O'Donnell was excellent in him professionalism, knowledge of explaining what was happening with every step and helping us solve issues. The rest of the experience dealing with other confusions and issues caused me great stress. Thanks...
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Reply from Jacob O'Donnell
September 26th, 2025 11:40 AM
I'm pleased to know that I was able to assist you and your husband through the process, Vicki. It's important to me that I provide clear explanations and help resolve issues wherever I can. I'm sorry to hear there were stresses involved otherwise....
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Mr. O'Donnell is very knowledgeable, he explained everything to me and made sure that I understood. He was also very patient and honest with me and answered all of my questions. He always followed up to keep things going, a great negotiator...
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Reply from Jacob O'Donnell
September 25th, 2025 05:09 AM
It's great to hear that I could assist you in understanding everything clearly and answer your questions thoroughly, Jennifer. I aim to provide honest communication and ensure the process goes smoothly. Your recognition of my efforts means...
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What made our experience great was Jacob’s outstanding support. He guided us through the entire process with patience and clarity, and he took the time to answer all of our questions thoroughly. His professionalism and friendly approach made...
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Reply from Jacob O'Donnell
September 22nd, 2025 04:42 AM
I appreciate your positive feedback, Estefani. Making things easy and stress-free for you is important to me, so I'm glad I could help guide you through the process with patience and clarity. If you have any further questions or need assistance...
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #1404857
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NMLS #1404857