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An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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5.0
Encompass
E
Emanuel Q
La Marque, TX
Posted on December 31st, 2023 02:05 PM
La atención siempre fue perfecta y clara, además siempre nos ayudó a buscar soluciones favorables para nuestro nuevo hogar.
4.66
Encompass
M
Marisela M
La Marque, TX
Posted on December 31st, 2023 01:13 PM
Fue una buena experiencia se me fue explicando cada parte del proceso y me ayudaron con cada duda, me gustó q hablarán español y q tuvieran disponibilidad.
2.5
Encompass
J
Juan A
Friendswood, TX
Posted on November 1st, 2023 02:59 PM
Things could have been handled in a better timely manner.
5.0
Encompass
L
Luis A
South Houston, TX
Posted on September 4th, 2023 02:37 AM
Walked me step by step & great communication !
Reply from Ilse Cienfuegos
September 4th, 2023 09:32 PM
Luis, it was an honor to help you with this purchase. I know you will make many amazing memories in your first home!
5.0
Encompass
A
Alma P L
Highlands, TX
Posted on September 3rd, 2023 06:39 PM
Ilse was amazing to work with. Helpful, responsive, clear and honest. Her and her team made our loan process a breeze. Very grateful to them for all of their help!
Reply from Ilse Cienfuegos
September 4th, 2023 09:34 PM
You guys were so great to work with! Thanks for letting me be a part of it.
5.0
Encompass
R
Rosario M
Houston, TX
Posted on August 14th, 2023 05:15 PM
I was glad and relieved that Ilse could step in when our previous lender fell short by metric! She and her team did a fantastic job at meeting all of the deadlines despite coming into the transaction late in the game. She went above and beyond...
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5.0
Encompass
L
Leticia G
Houston, TX
Posted on August 2nd, 2023 11:39 AM
Thank you for always going above and beyond for my clients !
Reply from Ilse Cienfuegos
August 2nd, 2023 02:19 PM
Thank YOU for always rockin' the real estate side of our Team. Always a pleasure!
4.66
Encompass
E
Eduardo A C
Houston, TX
Posted on July 30th, 2023 09:36 PM
For your help, support and an patience with me,I could only say thank you
Reply from Ilse Cienfuegos
August 2nd, 2023 02:20 PM
Me da tango gusto que ya completaron su meta de comprar su propia casa. Fue un placer poder aydudarlos. Muchas bendiciones.
5.0
Encompass
D
Diego P
Katy, TX
Posted on July 9th, 2023 11:43 AM
Very friendly and willing to inform us on stuff we were not understanding
Reply from Ilse Cienfuegos
August 2nd, 2023 02:44 PM
Diego, it was a pleasure helping you purchase a home. Congratulations! If ever you have any questions in the future, I'm a call or text away.
5.0
Encompass
L
Liliana M
Katy, TX
Posted on July 7th, 2023 01:19 PM
I was very impressed with the communication throughout the process. Ilse was always responsive to my emails, phone calls, and text. She took the time to answer all of my questions. She kept me updated on the status of my client's loan, so I...
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Reply from Ilse Cienfuegos
August 2nd, 2023 02:46 PM
Communication is key. Thank you for trusting us! Can't wait for the next one!

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