Champions, Houston, TX
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
for
Lisa Ballard
Lisa made the overall experience wonderful and took a big load off of my back.
Reply from Lisa Ballard
May 4th, 2026 03:21 PM
So excited for you and your daughter! Wish I could have been a fly on the wall when you surprised her! Thank you for your kind words, and I truly do hope that y'all are able to make many happy memories in your new home!
for
Lisa Ballard
Lisa has excellent communication and follow up. It was a pleasure to work with Lisa.
Reply from Lisa Ballard
April 18th, 2026 04:55 PM
Thank you for the kind words Theresa! It was such a pleasure to finally get to work with you on a transaction! Thankful that it was a positive experience for all parties, and hope that we have the opportunity to work together again in the near...
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Lisa Ballard
Everything went smoothly!
Reply from Lisa Ballard
April 16th, 2026 12:09 PM
I'm happy to hear that everything went smoothly, and that we were able to close a few weeks early! If you have any more feedback or need assistance in the future, please feel free to reach out.
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Stacey Hendrix-Gross
Stacyey did an amazing job of explaining the entire process with me. She was a pleasure to work with!
Reply from Stacey Hendrix-Gross
April 14th, 2026 01:37 PM
Thank you, Aliecia, for your kind words. I'm glad I could help explain the process and make it a positive experience for you. It was a pleasure working with you as well!
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Stacey Hendrix-Gross
Topnotch professional. Timely communication. Very patient and understanding. Superb customer service.
Reply from Stacey Hendrix-Gross
April 13th, 2026 02:18 PM
Thank you for your generous words, Lara. I'm happy to know that you appreciated the communication and found the service to be top-notch. Providing patient and understanding support is a priority for me, and I'm glad it made a positive impact...
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Ilse Cienfuegos
Ilse was very communicative throughout the entire process. She was helpful and informative in explaining the process to my clients as well as myself. I'd recommend her moving forward.
Reply from Ilse Cienfuegos
April 6th, 2026 02:46 PM
Sabrina, I appreciate your positive feedback. I'm pleased that my communication and assistance were beneficial to you and your clients. It's important to me that everyone involved understands the process clearly. Your recommendation means a...
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Stacey Hendrix-Gross
Pleasant and professional.
Reply from Stacey Hendrix-Gross
April 6th, 2026 04:41 PM
I appreciate your kind words, Marcia. I'm glad to hear you found my approach both pleasant and professional. If you have any further questions or need assistance, please don't hesitate to reach out.
for
Lisa Ballard
Lisa was very attentive and friendly. She explained everything in detail and outlined the whole process with precision and patience.
Reply from Lisa Ballard
April 3rd, 2026 01:24 PM
It was truly a pleasure working with you again Dimitra! You were extremely responsive throughout the process, and I truly appreciate that. Thank you for your kind words, and I hope to work together again sometime in the near future!
for
Lisa Ballard
Lisa was very helpful and very understanding. She had the answers to any of my questions. I had the feeling that I was talking to someone that I can trust.
Thank you Lisa
Reply from Lisa Ballard
April 3rd, 2026 01:26 PM
Thank you, Dimitra, for your kind words. It was my pleasure to assist you and provide the answers you needed. Building trust and understanding with my clients is important to me, and I'm glad that came through in our interactions. If you have...
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Stacey Hendrix-Gross
Stacy was very professional as well as pleasant, patient and understanding.
Reply from Stacey Hendrix-Gross
April 2nd, 2026 08:13 PM
I'm pleased to hear that you found my approach professional, pleasant, and understanding, John. It’s important to me to create a comfortable and supportive experience. If there’s anything more I can assist you with, please feel free to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
0 Professionals at Champions
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