Business Hours
8:30 AM to 5:00 PM
8:30 AM to 5:00 PM
8:30 AM to 5:00 PM
8:30 AM to 5:00 PM
8:30 AM to 5:00 PM

Time Zone

Eastern Time
An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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Sheila M
Pearland, TX
Posted on March 1st, 2024 04:41 PM
Great communication, knowledge, always on top of things. She is a gem to your company and mine.
Amanda D
Spring, TX
Posted on February 29th, 2024 07:11 PM
Stacey was very helpful. She and her team answered all of my questions promptly and everyone was very friendly. They made this process very easy.
Reply from Stacey Hendrix-Gross
March 1st, 2024 02:26 PM
Thank you, Amanda! We appreciated the opportunity to work with you. We are all excited for you and your family.
Marla M
Spring, TX
Posted on February 29th, 2024 12:15 PM
Stacey and Stephanie are always available to answer questions and to help
Reply from Stacey Hendrix-Gross
February 29th, 2024 01:39 PM
Thank you, Marla!
Jesus Z
Houston, TX
Posted on February 28th, 2024 10:31 PM
I recently had the pleasure of working with Hannah Wilkes and it was an unforgettable experience. From start to finished, she went above and beyond to ensure my comfort and satisfaction were meet every step of the way. Highly recommended!
Kyle O
Alvin, TX
Posted on February 28th, 2024 02:34 PM
Great communication and willingness to answer any questions we had and explain the answers in a way first time homebuyers can understand!!
Reply from Lisa Ballard
February 28th, 2024 02:43 PM
I'm thrilled to hear that you had a great experience with us, Kyle! It was a pleasure guiding you through the process as first-time homebuyers, and I'm so glad I was able to provide the clear communication and information you needed. If you...
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Jacquelyn R
Alvin, TX
Posted on February 28th, 2024 01:03 PM
Great communication and very responsive! Explains everything very well so buyers understand and are comfortable with the process.
Reply from Lisa Ballard
February 28th, 2024 02:44 PM
Thank you for your kind words, Jackie. I'm thrilled to hear that you had a positive experience with the communication and responsiveness. At Highlands Residential Mortgage, Ltd., we always aim to ensure our buyers are comfortable and well-informed...
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Cathleen D
Tomball, TX
Posted on February 27th, 2024 12:51 PM
Hannah is so easy to communicate with. She explains every step of the process, and she does what she says she will. As a bonus, she has a great personality.
Reply from Hannah Wilkes
February 27th, 2024 02:38 PM
Cathleen, Thank you so much for the 5-Star Review! This made my morning! It was such a pleasure working with you, Jen & Scott. I can't wait to work together again soon.
Jennifer B L
Tomball, TX
Posted on February 23rd, 2024 05:58 PM
Hannah's level of personal, prompt, and expert-level service is unparallelled. I will definitely use her again and recommend her to friends and family.
Reply from Hannah Wilkes
February 27th, 2024 02:40 PM
Thank you so much, Jen for the 5-Star Review! It was such a pleasure to work with you and Scott on your investment purchase. I can't wait to see the home when you turn it into your office space!
Guyitri R
Houston, TX
Posted on February 22nd, 2024 01:43 AM
Communication, if you don’t understand something and call any team member they explain thing to you.
Reply from Stacey Hendrix-Gross
February 22nd, 2024 04:18 PM
Thank you, Sharon. We were happy to help and wish you all the best in your new home.
Kathy K
Cypress, TX
Posted on February 21st, 2024 07:20 PM
Very professional and always on top of things. Andrea handled every matter to my complete satisfaction!
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