Ian Ford - Capital Bank

Quick to reply & happy to explain

Fast response, good communication.

Ian + team followed up and made sure I understood the process and the decisions I was making. He went out of his way to stay in touch, coordinate, and problem solve issues as they came up, even if they didn't originate in his slice of the work....

My documents were consistently incorrect. The day before closing, I found out our cash to close was almost $3k higher than my pre-closing documents. I was reassured they would be corrected prior to closing, but they weren't. We had to stop...

Open communication. Friendly coversation. Helpful advise. quick response at all time of day and week

Your patience, you answered our questions very quickly even on the weekends, and very personable and down to earth! Made our first home buying experience amazing.

It was great

The responsiveness, professionalism, knowledge of the market and support throughout the process was unmatched!

Constant communication; easy to get a hold of; having a team of people made it super easy

Very efficient! I've been a part of / seen home-buying experiences in the past, and this was by far the best and most efficient process I've witnessed. The group was patient, helpful, and knowledgeable.