Ian Ford - Capital Bank

Communication at times was good but not great.

I had such a positive experience working with Ian. I always felt like I could depend on him for anything! From basic questions to detailed processes explained step by step. Ian is extremely detail oriented and the customer experience is obviously...

Very attentive and detail driven. Always willing to go beyond expectations

During a national pandemic there were a lot of things I was worried about, refinancing my house was not one of them. Ian made this process incredibly easy. He was always available to answer any and all of my questions. I know that I will be...

Ian was very professional and easy to work with. He went out of his way to ensure we were getting the best loan possible and was very effective in his communication along the way.

Ian and his team worked quickly to to make sure our questions were answered and our loan was approved well before our closing date.

As first time home buyers, Ian was a tremendous asset to the team. We had a million questions and Ian made us feel like we were his only clients with his prompt responses and willingness to educate us through the process and our intricacies....

Ian was helpful from the start. He led us through the process with ease, always available to answer questions along the way. Ian demystified the loan process and made our dream of home ownership a reality!

He worked diligently to cater to our unique needs and timeline. We are so grateful for his efforts that allowed us to become homeowners!

Ian was very accessible and was great answering all my questions. There were some bumps along the process but his help was very appreciated. Had an overall good experience