HOOLAEA ANDRADE

I loved being able to do most of it virtually. When I did have questions, Ho'o and her team were very responsive.

Great communication throughout the process. Overall this was the smoothest and most enjoyable lending company I have ever worked with! Fantastic!!

Ho’olaea was very communicative, knowledgeable, helpful, and friendly. Mahalo!

It was certainly a process, almost 4 months, but Ho’olaea kept us informed, in the loop, and kept it on track. Her personal attention to our refinance was incredible. Thanks so much.

Definitely a lack of communication. It would take a long time to get responses to questions that we had if any. There was rarely an explanation of the steps and what was to be expected of this process.

Ho'o and her team did our last refi, and it was a great experience so we didn't have any reason to go to another place when the interest rates dropped significantly again. Easy to work with and good customer service.

Cindy Stone gets the job done, always professional with a spirit of Aloha!

Hoolaea was in constant communication with me during the entire refinance. I never felt like I didn’t know what was happening and it gave me the peace of mind to go on with everything else in my life. She made sure that anytime we hit a snag...

I loved working with Ho'o! I didn't have to worry about a single thing. She made the transaction extremely easy. I look forward to working with her again in the future!

Ho'o is very responsive to questions and worked with us to get past the hurdle of "condotel" assumptions to get a great rate. The electronic document filing and notification system was very efficient. Our biggest challenge was dealing with...