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Holden Thomas at CrossCountry Mortgage
Loan Officer and Branch Manager | NMLS #303344

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
It was extremely difficult and nerve-racking using our android phones. We're not longer tech-savey because it it changes constantly. Suggestion: Form a group that can think of a better way for folks like us. No computer.Didn't understand what...
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Reply from Holden Thomas
January 21st, 2025 02:30 PM
Thank you for your honest review, Linda. We understand that home-buying can be overwhelming, especially when technology is involved. I appreciate your suggestion to form a group to make the process easier for customers like you, and it will...
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Holden and his team demonstrated exceptional responsiveness and professionalism throughout the mortgage application process. They consistently communicated in a timely and respectful manner via calls, texts, and emails, ensuring a seamless...
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Reply from Holden Thomas
December 30th, 2024 05:36 PM
Thank you for the excellent review, Angelo! My team and I strive to provide impeccable customer service and seamless communication. We're thrilled to see that reflected in your mortgage application process. We look forward to assisting you...
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Frequent communication. Anytime i needed a question or concern addressed someone was always ready to get on the phone.
Reply from Holden Thomas
December 30th, 2024 05:37 PM
Thank you for your feedback, Andrew. We're thrilled to hear that you had a positive experience with my team and I, and we appreciate our frequent communication and readiness to address any concerns.
Very efficient and organize, patient and professional.
Reply from Holden Thomas
December 13th, 2024 09:39 PM
It's great to hear from you, Mary! I'm glad to know that you found our process at CrossCountry Mortgage, LLC efficient and organized. As we aim to provide the best professional service, your feedback is appreciated. Thank you for giving us...
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Top notch in every aspect of the experience.
Reply from Owner
October 1st, 2025 12:00 AM
Thank you for your wonderful feedback, Mary. We're thrilled to hear that you had a top-notch experience with my team. Your 5-star rating is greatly appreciated. We look forward to assisting you with any future mortgage needs.
I had a wonderful experience. I am very appreciative for the support, guidance and patience Cameron Lakey Lakey and Theresa Rossue had with me through out the entire process.
Reply from Holden Thomas
December 6th, 2024 03:39 PM
Thank you, Paula, for your positive review and rating for Holden Thomas at CrossCountry Mortgage, LLC. It's heartening to know that you had a wonderful experience with our team. We're grateful for your appreciation of the support and guidance...
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Very supportive and thorough with paperwork needed . Friendly and reliable!
Reply from Holden Thomas
December 2nd, 2024 02:35 PM
Thank you, Rene, for your kind review and rating. It's wonderful to hear that my team and I were able to provide you with such a supportive and thorough service. At CrossCountry Mortgage, LLC, we strive to make the mortgage process as smooth...
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Great customer service. Yall made sure to stay on top of things to make sure we closed on our closing day thank you for all the help!
Reply from Holden Thomas
December 2nd, 2024 02:35 PM
Thank you so much for your kind words, Flor! We always strive to provide top-notch service to every customer, and it's wonderful to know we met your expectations. We appreciate your trust in us for your Conventional loan needs, and we look...
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10 out of 10, amazing service. I highly recommend Holden and his team, especially to anyone with a complicated financial situation. Holden’s team has the knowledge and ability to solve even the trickiest underwriting situations that most other...
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Reply from Owner
October 1st, 2025 12:00 AM
Thank you so much for your stellar review, Andrew! We are thrilled to hear such positive feedback about my team and I. It means a lot to us that you've trusted us with your most recent residential mortgage. Your recommendation is highly appreciated...
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Holden's team was fast with their communication and did a good job following up with my team when my team wasn't as fast as we should have been .
Reply from Holden Thomas
November 12th, 2024 04:38 PM
Andrew, thank you for your wonderful review! I'm thrilled that you appreciated our quick communication and follow-up. We understand that everyone's pace may differ, and we strive to accommodate this. Your positive feedback is greatly appreciated....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #303344 | Branch NMLS #2356343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 303344
Awards
Achievements
- 40 Under 40 in Dallas 2015
- D Magazine Top Producer 2017-2022
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095