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Holden Thomas at CrossCountry Mortgage - Loan Officer and Branch Manager | NMLS #303344 in Dallas, TX
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Holden Thomas at CrossCountry Mortgage

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Loan Officer and Branch Manager | NMLS #303344

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • API
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    Linda F
    Weatherford, TX
    Posted on January 14th, 2025 12:03 AM
    It was extremely difficult and nerve-racking using our android phones. We're not longer tech-savey because it it changes constantly. Suggestion: Form a group that can think of a better way for folks like us. No computer.Didn't understand what...
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    Reply from Holden Thomas
    January 21st, 2025 02:30 PM
    Thank you for your honest review, Linda. We understand that home-buying can be overwhelming, especially when technology is involved. I appreciate your suggestion to form a group to make the process easier for customers like you, and it will...
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    Angelo M
    Dallas, TX
    Posted on December 25th, 2024 11:12 PM
    Holden and his team demonstrated exceptional responsiveness and professionalism throughout the mortgage application process. They consistently communicated in a timely and respectful manner via calls, texts, and emails, ensuring a seamless...
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    Reply from Holden Thomas
    December 30th, 2024 05:36 PM
    Thank you for the excellent review, Angelo! My team and I strive to provide impeccable customer service and seamless communication. We're thrilled to see that reflected in your mortgage application process. We look forward to assisting you...
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    Andrew W
    Farmers Branch, TX
    Posted on December 24th, 2024 08:59 PM
    Frequent communication. Anytime i needed a question or concern addressed someone was always ready to get on the phone.
    Reply from Holden Thomas
    December 30th, 2024 05:37 PM
    Thank you for your feedback, Andrew. We're thrilled to hear that you had a positive experience with my team and I, and we appreciate our frequent communication and readiness to address any concerns.
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    Mary H
    Dallas, TX
    Posted on December 6th, 2024 09:38 PM
    Very efficient and organize, patient and professional.
    Reply from Holden Thomas
    December 13th, 2024 09:39 PM
    It's great to hear from you, Mary! I'm glad to know that you found our process at CrossCountry Mortgage, LLC efficient and organized. As we aim to provide the best professional service, your feedback is appreciated. Thank you for giving us...
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    Mary A
    Posted on December 6th, 2024 12:00 AM
    Top notch in every aspect of the experience.
    Reply from Owner
    October 1st, 2025 12:00 AM
    Thank you for your wonderful feedback, Mary. We're thrilled to hear that you had a top-notch experience with my team. Your 5-star rating is greatly appreciated. We look forward to assisting you with any future mortgage needs.
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    Paula C
    Desoto, TX
    Posted on December 3rd, 2024 06:15 PM
    I had a wonderful experience. I am very appreciative for the support, guidance and patience Cameron Lakey Lakey and Theresa Rossue had with me through out the entire process.
    Reply from Holden Thomas
    December 6th, 2024 03:39 PM
    Thank you, Paula, for your positive review and rating for Holden Thomas at CrossCountry Mortgage, LLC. It's heartening to know that you had a wonderful experience with our team. We're grateful for your appreciation of the support and guidance...
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  • SFTP
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    Rene S
    Dallas, TX
    Posted on December 1st, 2024 05:03 PM
    Very supportive and thorough with paperwork needed . Friendly and reliable!
    Reply from Holden Thomas
    December 2nd, 2024 02:35 PM
    Thank you, Rene, for your kind review and rating. It's wonderful to hear that my team and I were able to provide you with such a supportive and thorough service. At CrossCountry Mortgage, LLC, we strive to make the mortgage process as smooth...
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  • SFTP
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    Flor A
    Denton, TX
    Posted on November 30th, 2024 03:19 PM
    Great customer service. Yall made sure to stay on top of things to make sure we closed on our closing day thank you for all the help!
    Reply from Holden Thomas
    December 2nd, 2024 02:35 PM
    Thank you so much for your kind words, Flor! We always strive to provide top-notch service to every customer, and it's wonderful to know we met your expectations. We appreciate your trust in us for your Conventional loan needs, and we look...
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    Andrew D
    Posted on November 8th, 2024 12:00 AM
    10 out of 10, amazing service. I highly recommend Holden and his team, especially to anyone with a complicated financial situation. Holden’s team has the knowledge and ability to solve even the trickiest underwriting situations that most other...
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    Reply from Owner
    October 1st, 2025 12:00 AM
    Thank you so much for your stellar review, Andrew! We are thrilled to hear such positive feedback about my team and I. It means a lot to us that you've trusted us with your most recent residential mortgage. Your recommendation is highly appreciated...
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    Andrew D
    Gainesville, TX
    Posted on November 5th, 2024 04:34 PM
    Holden's team was fast with their communication and did a good job following up with my team when my team wasn't as fast as we should have been .
    Reply from Holden Thomas
    November 12th, 2024 04:38 PM
    Andrew, thank you for your wonderful review! I'm thrilled that you appreciated our quick communication and follow-up. We understand that everyone's pace may differ, and we strive to accommodate this. Your positive feedback is greatly appreciated....
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #303344 | Branch NMLS #2356343
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 303344
    Achievements
    • 40 Under 40 in Dallas 2015
    • D Magazine Top Producer 2017-2022
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS