Kristin Hawkins at Acrisure Mortgage, LLC
Area Manager | NMLS# 395221
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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Very user friendly, up to date notifications.
Reply from Kristin Hawkins at Acrisure Mortgag...
March 4th, 2026 05:36 PM
I appreciate your feedback, Darlene. It's great to know that you found the process user-friendly and that the notifications kept you informed. If there's anything else I can assist you with, please feel free to reach out.
Kristen not only made everything happen, she kept me grounded . I can't imagine going through this process with anyone else. Thank you
Reply from Kristin Hawkins at Acrisure Mortgag...
March 4th, 2026 04:21 PM
It's great to know that I could support you throughout the process, Lori. I'm pleased that I could help keep things on track and provide the grounding you needed. If you have more questions or need assistance in the future, feel free to reach...
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We appreciated the personal serice, prompt follow up and the well-organized document portal. Thanks, Kristin!
Reply from Kristin Hawkins at Acrisure Mortgag...
February 24th, 2026 06:15 PM
I'm grateful for your review, Eric. Providing personal service and prompt follow-ups are central to my approach, so I'm glad these aspects resonated with you. I'm also pleased you found the document portal to be well-organized. If there's ever...
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You were transparant and open in pricing, with an easy to use portal for document submission. It would have been even better if all communication came from the same email domain vs different unanticipated brands.
Reply from Kristin Hawkins at Acrisure Mortgag...
February 23rd, 2026 11:10 PM
I appreciate your feedback, Jurrien. I'm glad to hear you found the pricing transparency and document portal convenient. I understand your concern about email communication from different domains. I'll look into how we can streamline that aspect...
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The only few things that where not great was not having a complete list of documents that were needed at one time in order to keep the process fast and efficient as possible. The only one thing that really drove me crazy that made me very dissatisfied...
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Reply from Kristin Hawkins at Acrisure Mortgag...
February 21st, 2026 08:19 PM
Deanna, I’m so happy that you were able to purchase this beautiful, brand new home. Thank you for allowing us to help you with this new chapter in your life. I do apologize if you felt any last minute stress. You were very well prepared and...
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Everyone was very attentive, professional, and helpful. They made the entire process very straightforward. Purchasing a home and getting a mortgage is a stressful process for anyone, but Kristin and the entire Acrisure team made the process...
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Reply from Kristin Hawkins at Acrisure Mortgag...
February 20th, 2026 10:12 PM
Thank you, Robert, for your thoughtful review. I'm pleased to hear that I, along with the Acrisure team, could help make your home-buying experience as smooth as possible. It means a lot to know that my efforts contributed to minimizing the...
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Efficient and effortless on our end!
Reply from Kristin Hawkins at Acrisure Mortgag...
February 16th, 2026 07:27 PM
Your feedback is greatly appreciated, Eva. Ensuring an efficient and effortless process for my clients is always a priority. If there's anything more I can assist you with now or in the future, please feel free to reach out.
Excellent service from start to finish. The team was responsive, professional, and made the loan process smooth and stress-free. Highly recommend!
Reply from Kristin Hawkins at Acrisure Mortgag...
February 16th, 2026 07:32 PM
I'm grateful for your feedback, Ronald. It’s rewarding to hear that the service met your expectations from beginning to end. Ensuring a smooth and stress-free loan process is exactly what I aim for. Thank you for the recommendation. If you...
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Kristin was very thorough and efficient, she answered all of our questions and would get back to us quickly
Reply from Kristin Hawkins at Acrisure Mortgag...
February 16th, 2026 07:34 PM
I'm grateful for your positive feedback, Danielle. It's essential to me that my clients feel well-informed and supported throughout the process, so I'm pleased to hear that my efforts to be thorough and efficient resonated with you. If you...
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Communication was great!
Reply from Kristin Hawkins at Acrisure Mortgag...
February 16th, 2026 07:08 PM
I appreciate your feedback, Angela. Clear communication is something I prioritize, so I'm glad to hear it was helpful for you. If you have any other questions or need assistance, please don't hesitate to reach out.
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Physician Loans
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
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Eastern Standard Time (EST)
Licenses
- NMLS# 395221
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Acrisure Mortgage, LLC NMLS#152859
189 South Orange Ave. Suite 970, Orlando, FL 32801
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