Roy Hartwell at Acrisure Mortgage, LLC
Branch Manager, Mortgage Loan Originator | NMLS# 2...
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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Cheryl is a very professional and meticulous woman.
Reply from Roy Hartwell at Acrisure Mortgage, ...
October 27th, 2025 04:13 PM
Thank you for highlighting Cheryl's professionalism and attention to detail, Jeffrey. It's great to work alongside colleagues who uphold such high standards. If you need any further assistance or have questions, feel free to reach out to me....
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Great advice
Reply from Roy Hartwell at Acrisure Mortgage, ...
October 6th, 2025 03:54 PM
I'm pleased to hear that you found the advice helpful, Walapa. Providing guidance that benefits my clients is always my goal. If you need any further advice or assistance, feel free to reach out at any time.
Roy diligently worked with my financial documents from the beginning of the proces. I was able to move through the loan process efficiently. He provided timely guidance and updates from beginning to end.
Reply from Roy Hartwell at Acrisure Mortgage, ...
October 1st, 2025 07:02 PM
Thank you for sharing your experience, Richard. I'm glad that my support with your financial documents helped make the loan process more efficient. Providing timely guidance and updates is crucial, and I'm pleased to know it had a positive...
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very helpful and informative
Reply from Roy Hartwell at Acrisure Mortgage, ...
October 1st, 2025 07:01 PM
Your kind words are much appreciated, Aaron. I'm glad I could provide helpful and informative service during your experience with Acrisure Mortgage. If there's anything else you'd like to know or discuss, feel free to reach out at any time.
Ty for Your help !
Reply from Roy Hartwell at Acrisure Mortgage, ...
October 1st, 2025 06:59 PM
You're welcome! I'm glad I could assist you. If you have any more questions or need further assistance, feel free to reach out.
I HAD A GREAT EXPERIENCE BECAUSE EVERYTHING WAS EXPLAINED CLEARLY, THE STAFF WAS VERY PROFESSIONAL AND THE PROCESS WAS STRESS FREE.
Reply from Roy Hartwell at Acrisure Mortgage, ...
October 1st, 2025 06:54 PM
It's wonderful to know that your experience was positive and that the clarity of explanations and professionalism stood out. Making the process stress-free for my clients is always a top priority. If you ever have more questions or need further...
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Someone would always answer the phone, returned calls, explained, and were patient.
Reply from Roy Hartwell at Acrisure Mortgage, ...
September 21st, 2025 06:00 PM
It's great to know that you found the service attentive and patient, John. Being available and providing clear explanations are key priorities for me, so I'm glad these came through during your experience. If you have any further questions...
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Roy was super knowledgeable and helpful with dates and thoroughly explaining the process and answering our questions.
Reply from Roy Hartwell at Acrisure Mortgage, ...
September 8th, 2025 06:49 PM
It's great to know that you found my assistance with the dates and explanations helpful, Karina. I'm committed to providing clear guidance and addressing any questions my clients have. If you need further assistance or have more inquiries in...
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I was kept up to date on every part of the loan process. The response from Roy and all of the team made sure there was no delays. There are many steps in obtaining any loan, but with Acrisure Mortgage, the process was easy to understand and...
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Reply from Roy Hartwell at Acrisure Mortgage, ...
August 22nd, 2025 03:27 PM
Thank you, David, for sharing your experience. I'm glad to hear that you felt well-informed and that the process ran smoothly. Staying on top of each step and ensuring clarity is something I prioritize. It's great to know that this approach...
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My experience with Roy was great he was nice to work with and made the proxess less stressful. Thank you.
Reply from Roy Hartwell at Acrisure Mortgage, ...
August 15th, 2025 02:13 PM
I'm glad to hear that your experience was positive, Carie. It's important to me to make the process as stress-free as possible, so I'm happy that I could help in making it smoother for you. If you have any more questions or need assistance...
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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- NMLS# 2135578
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Acrisure Mortgage, LLC NMLS#152859
189 South Orange Ave. Suite 970, Orlando, FL 32801
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