Hannah Lacy
Senior Mortgage Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
The communication was constant so that I always knew where I was in the process and if I needed help, Hannah and the team were there.
Reply from Hannah Lacy
June 25th, 2026 02:27 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Hannah was always there to answer questions and kept us informed of next steps.
Reply from Hannah Lacy
June 8th, 2026 01:24 PM
I enjoyed working with you. Thanks for the great feedback.
I have spoken to and dealt with many loan specialists, but never one who cares more about the customer than Hannah. She put me at ease during our conversation and answered my questions. If I am to deal with any other loan specialist, best believe...
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Reply from Hannah Lacy
May 14th, 2026 07:25 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
The detailed communications with both Carol & Booker; the availability to assist us to understand the documentations involved; the attention to details, the followup and follow thru during the process. We communicated offten with info and direction....
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Reply from Hannah Lacy
April 29th, 2026 08:18 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
Hanna was very pleasane and she worked ver hard to make sure I got the best rate she could provide.
Reply from Hannah Lacy
April 21st, 2026 01:52 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
The process to understand how it all works helps me to feel at ease and the communication made it easier. Plus, using the app to follow on the status updates makes the process to know what is needed of me to complete before the loan is approved...
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Reply from Hannah Lacy
April 16th, 2026 03:07 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Better communication,professionalism and spell check would have gone a long way. Everything kept changing from the beginning to the end. I am still not sure we did the right thing.
Reply from Hannah Lacy
April 14th, 2026 07:42 PM
We are sorry that you did not have a 5-Star experience. I would love to know your perspective and help us improve.
Lacy is knowledgeable professional and kind. she worked with my schedule and was extremely supportive as I am not computer savvy and I needed help navigating the online process . She was always helpful to get me to the point where I could move...
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Reply from Hannah Lacy
March 23rd, 2026 02:42 PM
I enjoyed working with you. Thanks for the great feedback.
Hannah was very responsive to all of my needs and questions.
Reply from Hannah Lacy
March 23rd, 2026 06:13 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Hannah was curious and informative. She was patient with me and answered all my questions.
Reply from Hannah Lacy
March 18th, 2026 05:05 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
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Time Zone
Pacific Standard Time (PST)
Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.