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New American Funding - Greg Luz

Name: New American Funding - Greg Luz
Telephone: +1-949-267-2383
Rating: 4.69

Sr. Loan Officer | NMLS # 2020839

4.69

(142)

Greg Luz NMLS #2020839 is a trusted Jr Loan Officer who is ready to make your dreams of owning a home a reality. Greg Luz is committed to providing the community with the very best in customer service, so come speak with New American Fundin... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 267-2383

Huntington Beach, CA

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.69

(142)

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4.69

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Communicate each and every detail before initiating loan process and meeting all the promises, communication should be prompt after starting the loan application.

Reply from Greg Luz

December 13th, 2023 03:26 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Greg was very knowledgeable and his guidance throughout the end made it possible to close on time . He was always available through call / text . He was very responsive . He went above and beyond just to make sure everything was done in a...

Reply from Greg Luz

November 16th, 2023 04:04 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Greg was always helpful and quick to respond!

Reply from Greg Luz

October 11th, 2023 10:34 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Greg was amazing to work with! He was always there to answer any of my questions day or night! He was very professional and easy to talk to! I would highly recommend Greg to anyone looking for a lender! Thank you again Greg for making this...

Reply from Greg Luz

September 16th, 2023 12:33 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Greg did great, Summer waited until the last minute to ask for items that should have been taken care of at least 2 weeks earlier. I really don't like to give bad reviews. So I'm sorry. But at least we got it done. Thanks

Its the transparency of what happened during the loan process and extra charges

Reply from Greg Luz

August 15th, 2023 10:07 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Proactive and responsive service-thank you!

Well I wasn't told the correct pricing for points buy down. I have an email saying it's 5300$ and then the 2 days before the closing it was 10300$. Also, when we talked initially my documentation/origination fees was waived, but during the...

After a different lender wasn’t able to make our closing date, I called Greg and to ask if he could get it done as closing was 3 weeks away. Not only was he able to get it done on time, he always picks up the phone when I call him and responds...

Good communication

Reply from Greg Luz

July 9th, 2023 10:52 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.