Gyasi Massey
Loan Officer
Michigan State University
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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Business Hours
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
very good at explaining and patient great to deal with also heads up to Brandon very good at what he does This was a great team to deal with thank you
Reply from Gyasi Massey
March 5th, 2026 02:45 PM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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I only wish that Amerisave had sent the checks to our creditors instead of sending the checks to us to mail.
Reply from Gyasi Massey
January 12th, 2026 03:16 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Both Gyasi and Heidi were very knowledgeable and helpful with making this a very smooth proces. I highly Recommend both of them and want to thsnk them both for a job well done.
Reply from Gyasi Massey
January 5th, 2026 03:29 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Gyasi was very kind and honest through this whole process!
Reply from Gyasi Massey
December 8th, 2025 05:33 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
It took nearly 4 months to receive our loan. Multiple emails to my employer, delay after delay. No one we spoke with could answer our questions. It was ridiculous to the point I questioned whether I was being scammed. WORST CUSTOMER SERVICE...
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Reply from Gyasi Massey
November 13th, 2025 08:00 PM
Thank you for sharing your feedback. Your mortgage experience is very important to our company. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending...
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Fairly quick and easy process
Reply from Gyasi Massey
October 20th, 2025 07:32 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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I had a great experience with Gyassi Massey and Jocelyn Ridge from Amerisave. They definitely helped me through the process on my Home Equity Loan. I'm very pleased for this! Thanks everyone!
Reply from Gyasi Massey
October 17th, 2025 06:58 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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As im not to computer savy Gyasi walked me through every step with alot of patience.He explained all my loan options and was very knowledgeable on all.Process was quick and thorough.
Reply from Gyasi Massey
October 8th, 2025 07:36 PM
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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Great knowledge skills and ability pertaining to entire processes n receiving this loan . All information was filter to me in an understanding manner to ensure that i understood every detail of the loan.
Reply from Gyasi Massey
September 8th, 2025 01:38 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Everything went very smoothly
Reply from Gyasi Massey
August 5th, 2025 03:46 AM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Education
- Michigan State University
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID 2617977
Hobbies
- Church, Family, Ultimate Frisbee, Backpacking, TV Series
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.