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Gayle Passovoy, Ruoff Mortgage - Senior Loan Officer | NMLS# 632959 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN

Gayle Passovoy, Ruoff Mortgage

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Senior Loan Officer | NMLS# 632959 | Ruoff Mortgag...

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Additional Licenses: NMLS# 632959. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh...... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Overall Ratings
4.96
(89)
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Reviews from Web
  • 5.0
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    Tyler D
    Posted on June 9th, 2026 09:02 PM
    The communication was wonderful. Very knowledgeable about her products. If you feel stuck or have a question, give Gayle a call.
  • 5.0
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    Jessica D
    Posted on May 11th, 2026 12:12 PM
    I couldn’t have asked for a better first home buying experience! Gayle was always available to answer any questions I had and talk me through anything that I didn’t quite understand. She really puts her all into helping you and truly cares...
    read more
    Reply from Owner
    May 22nd, 2026 05:25 PM
    Jessica, I'm grateful for your appreciated feedback and happy to know that I could help make your first home buying experience less stressful. I'm glad my support made a difference, and it's great to hear you felt like I was on your team. Thank...
    read more
  • 5.0
    Encompass
    J
    Jessica E D
    Fort Wayne, IN
    Posted on May 10th, 2026 06:20 PM
    This was my first time buying a home so I had a lot of question. Gayle was excellent at answering all of my questions and talking me through things so I had a clear understanding of everything! I couldn't have asked for a better experience...
    read more
    Reply from Gayle Passovoy
    May 20th, 2026 06:20 PM
    Jessica, I'm grateful for your kind words and pleased to hear that I could help make your first home buying experience clear and understandable. It was a pleasure assisting you in getting your dream home. Thank you for trusting me with this...
    read more
  • 4.68
    Encompass
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    Nicholas A G
    Huntington, IN
    Posted on May 9th, 2026 04:25 PM
    Clear communication
  • 5.0
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    Zoe L
    Posted on May 5th, 2026 03:07 PM
    The process was so so easy with Gayle’s help. She’s the best!
    Reply from Owner
    May 18th, 2026 02:30 PM
    I'm pleased to hear that the process was easy for you, Zoe. Thank you for your kind words, and I'm glad I could assist you.
  • 5.0
    Encompass
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    Zoe M L
    Huntington, IN
    Posted on May 5th, 2026 03:06 PM
    Gayle was the most communicative rep and walked us through everything to purchase our 1st home without any issues!
    Reply from Gayle Passovoy
    May 15th, 2026 03:07 PM
    Zoe, I'm grateful for your kind words about my communication throughout your first home purchase. I'm happy to have been able to guide you through the process smoothly. Thank you for choosing to work with me at Ruoff Mortgage!
  • 5.0
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    Ashley M
    Posted on April 14th, 2026 03:12 PM
    The process of buying a home is stressful, but Gayle helped simplify it and keep us on track the whole way. Great communication and she kept the paperwork moving quickly.
    Reply from Owner
    April 27th, 2026 04:01 PM
    Ashley, I'm glad I could assist in simplifying the home buying process for you and keep everything on track. I appreciate your kind words about my communication and efficiency with the paperwork. Thank you for choosing to work with me.
  • 4.87
    Encompass
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    Ashley A M
    Bluffton, IN
    Posted on April 14th, 2026 03:11 PM
    The process of buying a home is stressful, but Gayle helped simplify it and keep us on track the whole way. Great communication and all paperwork was handled quickly.
  • 5.0
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    Chester 7
    Posted on April 6th, 2026 05:50 PM
    Gayle Passovoy, Ruoff Mortgage has received a review with 5 star rating from Chester 7
    Reply from Owner
    April 17th, 2026 01:45 PM
    Chester, thank you for the 5-star rating. I appreciate your support and trust in my services at Ruoff Mortgage.
  • 5.0
    Encompass
    J
    Joshua A M C
    Fort Wayne, IN
    Posted on April 6th, 2026 05:49 PM
    The experience was great, we have worked with Gayle twice now and she makes everything easy and is always available to contact with any questions or concerns.
    Reply from Gayle Passovoy
    April 16th, 2026 05:50 PM
    Joshua, I'm pleased to hear that you've had a great experience working with me again. Making the process easy and being available to address your questions is important to me. Thank you for your kind words and trust in my services.
  • 10 of 89
    About
    Additional Licenses: NMLS# 632959. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    USDA Loans
    Specialities
    Residential lending programs are far and wide. Conventional, VA, FHA - the list goes on. Call me!
    516
    /850
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    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 632959
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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