

Gayle Passovoy, Ruoff Mortgage
Senior Loan Officer | NMLS# 632959 | Ruoff Mortgag...

Additional Licenses: NMLS# 632959.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh...... Show More
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
The communication was wonderful. Very knowledgeable about her products. If you feel stuck or have a question, give Gayle a call.
I couldn’t have asked for a better first home buying experience! Gayle was always available to answer any questions I had and talk me through anything that I didn’t quite understand. She really puts her all into helping you and truly cares...
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Reply from Owner
May 22nd, 2026 05:25 PM
Jessica, I'm grateful for your appreciated feedback and happy to know that I could help make your first home buying experience less stressful. I'm glad my support made a difference, and it's great to hear you felt like I was on your team. Thank...
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This was my first time buying a home so I had a lot of question. Gayle was excellent at answering all of my questions and talking me through things so I had a clear understanding of everything! I couldn't have asked for a better experience...
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Reply from Gayle Passovoy
May 20th, 2026 06:20 PM
Jessica, I'm grateful for your kind words and pleased to hear that I could help make your first home buying experience clear and understandable. It was a pleasure assisting you in getting your dream home. Thank you for trusting me with this...
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Clear communication
The process was so so easy with Gayle’s help. She’s the best!
Reply from Owner
May 18th, 2026 02:30 PM
I'm pleased to hear that the process was easy for you, Zoe. Thank you for your kind words, and I'm glad I could assist you.
Gayle was the most communicative rep and walked us through everything to purchase our 1st home without any issues!
Reply from Gayle Passovoy
May 15th, 2026 03:07 PM
Zoe, I'm grateful for your kind words about my communication throughout your first home purchase. I'm happy to have been able to guide you through the process smoothly. Thank you for choosing to work with me at Ruoff Mortgage!
The process of buying a home is stressful, but Gayle helped simplify it and keep us on track the whole way. Great communication and she kept the paperwork moving quickly.
Reply from Owner
April 27th, 2026 04:01 PM
Ashley, I'm glad I could assist in simplifying the home buying process for you and keep everything on track. I appreciate your kind words about my communication and efficiency with the paperwork. Thank you for choosing to work with me.
The process of buying a home is stressful, but Gayle helped simplify it and keep us on track the whole way. Great communication and all paperwork was handled quickly.
Gayle Passovoy, Ruoff Mortgage has received a review with 5 star rating from Chester 7
Reply from Owner
April 17th, 2026 01:45 PM
Chester, thank you for the 5-star rating. I appreciate your support and trust in my services at Ruoff Mortgage.
The experience was great, we have worked with Gayle twice now and she makes everything easy and is always available to contact with any questions or concerns.
Reply from Gayle Passovoy
April 16th, 2026 05:50 PM
Joshua, I'm pleased to hear that you've had a great experience working with me again. Making the process easy and being available to address your questions is important to me. Thank you for your kind words and trust in my services.
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About
Additional Licenses: NMLS# 632959.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
Specialities
Residential lending programs are far and wide. Conventional, VA, FHA - the list goes on. Call me!
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 632959
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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