Frank Romero
Branch Manager
Frank is a mortgage professional and trusted adviser with over 15 years of experience in the financial services industry. His broad financial acumen, and ability to find appropriate financial solutions consistently result in the best custom... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
He walked us through every step. He was also, able to make it easy for us to go through the process of the loan.
Reply from Frank Romero
June 29th, 2026 07:14 PM
Thank you for the review Rochelle! I appreciate you guys and your business! I am looking forward to being your mortgage professional for years to come! :)
The entire online experiance was very helpful and interesting.,. I have been in the Realestate business for years and this was by far the easiest and most pleaseant way of doing business I have ever had :
Thank You
Dennis
Reply from Frank Romero
June 29th, 2026 07:14 PM
Dennis, I am glad we went above and beyond your expectations. I am looking forward to helping you and your referrals in the future!
Frank was great to work with, I would work with Frank again.
Reply from Frank Romero
June 29th, 2026 07:14 PM
Thank you for the review Steven. I will be in contact with you so that we can revisit down the line with a lower rate. Please let me know if I can be of service until then.
Mr. Romero was excellent to work with. The third party people that I had to deal with were less pleasant. Trying to get our title taken care of seemed interminable. However, Frank and Kara were diligent in maintaining communication between...
read more
Reply from Frank Romero
June 29th, 2026 07:14 PM
Thank you for your review. I apologize for the inconvenience Jason. We know who to use for next time!
Frank was great! Prom
Reply from Frank Romero
June 29th, 2026 07:14 PM
Thank you Tiffany! I am looking forward to being of service to you in the future!
Great to work with
Reply from Frank Romero
June 29th, 2026 07:14 PM
Thank you for the kind words Kendall! I am glad I was able to find a solution for you.
Frank kept me updated along the way and was always very prompt in replying to questions. Made the refinace process very easy.
Reply from Frank Romero
June 29th, 2026 07:14 PM
Thank you so much for your review John! Please do not hesitate to contact me with any questions moving forward.
Thank you for working with us and getting us approved
Reply from Frank Romero
June 29th, 2026 07:14 PM
Thank you for the kind It was my pleasure to help you!
Refiancing could stressf on top of other life stressors but Frank was very helpful and on top of things with great follow up.
Reply from Frank Romero
June 29th, 2026 07:14 PM
Thank you Shewit for your trust in this transaction . You had gone through a bad process with a large lender that dropped the ball big time for you. I am glad I was able to help!
Frank was very helpful. The thing that made me call him first, out of all the other lenders calling and emailing me, was his respect for my time. He called once or twice and maybe sent a text, but he left a message saying, I know you're busy,...
read more
Reply from Frank Romero
June 29th, 2026 07:14 PM
Thank you for the great review Mark! Please let me know if I can be of service to you in the future!
41–50 of 96
About
Frank is a mortgage professional and trusted adviser with over 15 years of experience in the financial services industry. His broad financial acumen, and ability to find appropriate financial solutions consistently result in the best customer home loan experiences. His areas of expertise include new home purchases and home loan refinances including Conventional, VA, FHA, and Non Traditional Financing. He is also well versed with down payment assistance programs for first time home buyers!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Qualified Mortgage Pre-Approvals
Non-QM
Specialities
Sales
U.S. VA Loans
Contact Centers
Management
Purchase
Refinance
FHA Loans
DSCR Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- The Federal Savings Bank - Federal Mortgage Loan OriginatorOct 3rd, 2022 - Jan 17th, 2025
- West Capital Lending - Branch ManagerJan 20th, 2025 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
2009
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS 884367
- NMLS 1566096
- DRE 01501296
View All
Gallery
Hobbies
- Playing Basketball
- Running
- Spending time with my 3 boys
View All
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing