

Ericka Herrera at CrossCountry Mortgage
Loan Officer | NMLS #823196

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Denver, CO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin...... Show More
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She is very patient. She will work on weekends. She will answer me when I text or call. She gets right on top of these files immediately I sent her some pretty tough ones.
Ericka was extremely knowledgeable, skilled, and has amazing customer skills. She worked diligently throughout the process and made herself available all times day or night. I feel like I was truly part of a winning team with her expertise...
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Reply from Ericka Herrera at CrossCountry Mort...
May 7th, 2026 05:30 PM
Michael, I'm so pleased to hear that you felt supported and part of a winning team during your home-buying process. Your kind words about my customer skills and availability mean a lot to me. I'm grateful for the opportunity to assist you,...
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The team qas great and everybting went seemless ! thank you all!
Reply from Ericka Herrera
December 23rd, 2025 09:00 PM
It's wonderful to hear you had a seamless experience with my team and me, Jasmine. Your kind words are greatly appreciated. If there's anything more you need, feel free to reach out anytime. Thank you for your feedback!
Ericka was very helpful and communicative throughout the entire process of loan application. She was able to quickly answer any questions I had and was always friendly.
Reply from Ericka Herrera at CrossCountry Mort...
December 2nd, 2024 05:01 PM
I'm thrilled to hear your positive feedback, Collin! It was my pleasure to assist you in the loan application process and to answer your queries. I strive to maintain open communication with all my clients and I'm glad you found this helpful....
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Ericka is responsive and caring
Reply from Ericka Herrera at CrossCountry Mort...
December 2nd, 2024 05:02 PM
Thank you so much for your kind words, Margaret! I'm thrilled to hear that you found my services responsive and caring. Your feedback means a lot to me and it was a pleasure to assist you with your conventional loan. Looking forward to assisting...
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Ericka was very responsive to all my questions at any time of day. Great at keeping us informed of the process and explaining.
Reply from Ericka Herrera
October 28th, 2024 03:25 PM
I'm thrilled to hear that you found my services helpful, Lauren. Your feedback is greatly appreciated! I'm pleased that my responsiveness and clear communication met your expectations. At CrossCountry Mortgage, LLC, we strive to make the mortgage...
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Communication was great and fast. Receiving reminders about deadlines was also very helpful and made the process easier!
Reply from Ericka Herrera
October 24th, 2024 05:32 PM
I'm thrilled to hear that you found our communication and reminder system helpful, Vanessa. It's always my goal to make the process as smooth and efficient as possible for all my clients at CrossCountry Mortgage, LLC. Your positive feedback...
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The lack of communication. I always had to contact her to get an update. Very last minute problems that I always found out about from someone else. I definitely felt like everything was sugar coated instead of just being up front about situations....
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Ericka, is a sweet lady, she also rushed a lot of the process. I had let them know, what days I was off, I wouldn’t get a call till I was back to work, wanting documents sent to her immediately. It made for my first time buying a house, extremely...
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Ericka was so communicative and informative throughout the entire process. Her and her team kept us on track every step of the way and we couldn’t be happier with our experience in this very important step of our lives.
Reply from Ericka Herrera
June 14th, 2024 01:28 PM
Thank you so much for your kind words, Klaire! I'm thrilled to hear that you had a positive experience with us at CrossCountry Mortgage, LLC. Communicating effectively and keeping our clients informed is a top priority, so it's great to know...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Denver, CO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #823196 | Branch NMLS #2349264
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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295
/850
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Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- 823196
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095