

Erich Edwards
Branch Manager

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
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24 hours
Sun
24 hours
Mon
24 hours(Open now)
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Reviews from Web
Erich is responsive and knowledgeable! Hands down one of the best I've worked with. My office refers him to clients frequently! Customer service stars should be 10++. Thanks for taking care of our clients!!
Reply from Erich Edwards
March 12th, 2026 06:38 PM
Thank you very much for your kind words, Katrina! I'm so glad to hear that you've had a positive experience. It's my pleasure to be responsive and knowledgeable for all our clients, as it's part of the service we aim to provide at New American...
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Erich and his team were great to work with and provided constant communication to ensure we knew the status of our loan. They acknowledged emails timely and we never had to question if they received the information we provided. I spoke with...
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Reply from Erich Edwards
March 12th, 2026 06:38 PM
Thank you, Toni, for sharing your experience. I'm glad to hear that the communication throughout the process and the service you received stood out for you. It's great to know that you felt well-informed about your loan status and that my explanations...
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Erich was great. Easy to work with. Would definitely do business again.
Reply from Erich Edwards
March 12th, 2026 06:38 PM
Thank you, Matthew, for taking the time to share your experience. I'm pleased to know that you found it easy to work with me and that you would consider doing business again. If there's anything else I can assist you with, feel free to reach...
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Erich, did an amazing job. He kept us in the loop, his communication was excellent. This was a challenge due to issues with the Sellers having COVID and delaying the appraisal. if you are looking for someone to help you buy your future home...
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Reply from Erich Edwards
March 12th, 2026 06:38 PM
Hey Richard, I greatly appreciate your generous feedback and the full 5-star rating! I'm glad to hear that my communication stood out, as that's something I prioritize. Certainly, the COVID-induced challenges added an extra layer to the process,...
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Erich was very prompt to answer any questions that I had. He was courteous and knowledgeable!
Reply from Erich Edwards
March 12th, 2026 06:38 PM
Thrilled to hear that you had a positive experience, Jenna! Your kind words have made my day. It was my pleasure to promptly answer your questions and guide you through the process. Always here for you at New American Funding. Thanks for the...
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Easy to work with and trustworthy
Reply from Erich Edwards
March 12th, 2026 06:38 PM
Thank you, Nathan, for your awesome review and the full 5-star rating. I'm delighted to hear that you found our collaboration easy and trustworthy. Your feedback is truly appreciated and it motivates us at New American Funding to continue providing...
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We have worked with Erich for 2 years. Our credit wasn’t the greatest, and he helped us get it where it needed to be for a home loan. He goes above and beyond his job, and offers advice on a personal level. Great man to do business with, we...
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Reply from Erich Edwards
March 12th, 2026 06:38 PM
Hello Adam, It really warms my heart to hear such positive feedback. I'm really glad I could assist you in improving your credit score and ultimately securing a home loan. It's always a joy to go above and beyond for my clients, so your words...
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Easy process, great communication. Always kept us informed on what was going on. Was a pleasure to work with everyone on the team.
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm thrilled to hear that your experience was smooth and communication was clear, Troy. Your words are appreciated by the whole team. We strive to keep our customers informed and pleased. Looking forward to the opportunity to work with you...
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Had a great experience with Erich Edwards and his team! I would highly recommend Erich and will use him again for our next home purchase!
Reply from Erich Edwards
July 9th, 2025 03:53 PM
I'm delighted to hear about your positive experience, Mary. It's rewarding to know that you had a great time working with me and my team. Your recommendation means a lot, and I look forward to assisting you with your next home purchase. If...
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Every one was very kind and helpful! Great communication and quick response times! Very pleased! Thank you for all your help!
Reply from Erich Edwards
March 12th, 2026 06:38 PM
I'm thrilled to hear you had such a positive experience, Holly! Your kind words truly mean a lot. Being able to provide thorough communication and quick responses is always our aim at New American Funding. Thank you so much for the 5-star rating,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Bridge Loans
DSCR Loans
Cash-Out Refinances
Bank Statement Mortgages
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Positions
- Highlands Residential Mortgage - Branch ManagerMar 11th, 2026 - Current
Memberships
- Hollister Chamber
- MBS Highway
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2026
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 264153
Awards
Presidents Council...
Hobbies
- Hunting
- Fishing
- Helping families achieve their homeownership dreams
Disclaimer
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