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8:00 AM to 6:00 PM
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  • Rating
  • About
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5.0
Encompass
R
Robert C
Selma, IN
Posted on January 18th, 2024 12:16 PM
Hard work to complete my loan Thanks again
Reply from Eric Haugh
January 28th, 2024 12:18 PM
I greatly appreciate your positive feedback, Robert. It was truly a pleasure working hard to complete your loan with Mutual of Omaha Mortgage. Your satisfaction is my top priority, so I'm glad to hear that you had a five-star experience. Thank...
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5.0
Encompass
M
Michael C
Clarksville, TN
Posted on January 10th, 2024 10:23 PM
He was just amazing.
Reply from Eric Haugh
January 20th, 2024 10:25 PM
I deeply appreciate your kind words and the top rating, Michael. It was an absolute pleasure to assist you. Here at Mutual of Omaha Mortgage, we always strive to provide the best possible service to our valued clients. Your feedback reaffirms...
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5.0
Encompass
M
Melanie M C
UTICA, KY
Posted on January 1st, 2024 02:54 PM
Eric was easy to get in contact with and explained things well.
Reply from Eric Haugh
January 11th, 2024 02:56 PM
I appreciate your feedback, Melanie. It's reassuring to know my efforts to be accessible and clear in my explanations were valuable to you. I strive for excellent service and your 5-star rating tells me that I'm on the right track. Thanks again...
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5.0
Encompass
J
Jocelyn R
York, PA
Posted on November 17th, 2023 02:37 AM
Eric always kept me updated on the progress and made me feel that this was a secure transaction.
Reply from Eric Haugh
November 27th, 2023 02:40 AM
I'm incredibly grateful for your kind words, Jocelyn. It was my utmost priority to keep you updated and ensure a secure transaction. It's rewarding to know that my efforts were appreciated. Thank you for entrusting your mortgage needs to me...
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5.0
Encompass
J
John P C
Westfield, NJ
Posted on October 23rd, 2023 10:53 PM
Eric and James were both very professional, efficient, and transparent throughout the process. The portal/technology is also very user friendly.
Reply from Eric Haugh
November 2nd, 2023 10:57 PM
Thank you, John, for taking the time to leave such a positive review. I'm delighted to know you found our services professional, efficient, and transparent. My team and I always strive to provide the highest level of service to our customers....
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5.0
Encompass
L
Laura L R
Trevor, WI
Posted on October 17th, 2023 12:27 AM
Fast and efficient service.
Reply from Eric Haugh
October 27th, 2023 12:29 AM
I'm thrilled to hear about your positive experience, Laura. At Mutual of Omaha Mortgage, we are dedicated to providing fast and efficient service. Your feedback reassures us that we are achieving our goal. Thank you for the 5-star rating, I'm...
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4.83
Encompass
J
Joseph L T
MAYER, AZ
Posted on September 13th, 2023 02:49 PM
Nothing on Eric's end just a lot of repeat paperwork which seemed unnecessary and made the process less hassle-free than I expected but other than that great service
Reply from Eric Haugh
September 23rd, 2023 02:50 PM
Thank you, Joseph, for your honest feedback and high rating! I understand that the volume of paperwork can feel overwhelming and repetitive, and I appreciate your patience during the process. At Mutual of Omaha Mortgage, we strive to improve...
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5.0
Encompass
L
Lori J M
Christiana, TN
Posted on September 12th, 2023 12:42 PM
Eric went above and beyond to find a loan option that worked for me and stayed in regular communication regarding timeline and expectations.
Reply from Eric Haugh
September 12th, 2023 04:57 PM
Hi, Lori. We did it! Thank you for all of your help in putting this together. I wish you the best of luck and let us know if you have any questions or need financial services in the future. Cheers!
5.0
Encompass
E
Esteban A H
San Bernardino, CA
Posted on August 2nd, 2023 03:06 PM
Eric kept us informed through the entire process. Although we had a few step backs, he talked to us and helped to understand what we needed to do. While we were working with Eric he did have some family issues, however not once did he let that...
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Reply from Eric Haugh
August 12th, 2023 03:12 PM
Thank you Esteban for taking the time to review my services. I am thrilled to hear that you had a successful experience with Mutual of Omaha Mortgage. I am deeply grateful for your kind words and your willingness to work with me through the...
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4.83
Encompass
K
Kevin L
Elizabeth, NJ
Posted on July 2nd, 2023 12:15 PM
Eric was patient with the process and very communicative. He went above trying to get all information we needed and explain everything to us.
Reply from Eric Haugh
September 27th, 2023 03:14 AM
Thank you so much for your Top-Quality review, Kevin! I'm glad that my team and I were able to help you through the loan process. It was my personal delight to see you thru the finish line! Best of luck to you and your family and congratulations!...
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